- HEP Plumbing
- Water Softening

Water Softening
Water Softening | Water Purification | Plumbing | Englewood
Crystal-clear, gentle-to-the-touch water is closer than you think. In Englewood, HEP’s master plumbers combine advanced softening systems with precise water purification to strip away excess minerals, chlorine, and lingering contaminants that dull dishes and dry your skin. We test your home’s water on the spot, design a tailored solution, and install equipment that runs quietly in the background while you enjoy brighter laundry, longer-lasting appliances, and refreshing, great-tasting water from every tap.
From the first consultation to routine maintenance, you’ll feel the hometown care that’s defined HEP for decades. Our licensed technicians arrive on schedule, protect your space, and back every install with clear warranties and 24/7 support—so you can stop wrestling with scale buildup and start savoring the simple luxury of pure water at home. Call, click, or swing by today and discover how effortless perfect water can be.
FAQs
Why do homes in Englewood need a water softener?
Municipal and well reports for Englewood show hardness levels that typically range from 10–15 grains per gallon (gpg), which is considered "hard" by the Water Quality Association. Hard water leaves scale on fixtures and inside pipes, reduces the lifespan of water-using appliances, and makes soaps and detergents less effective. Installing a water softener prevents mineral buildup, lowers energy bills by helping heaters run more efficiently, and gives you cleaner dishes, softer laundry, and healthier‐looking skin and hair.
How does a water softener actually work?
Most residential systems use ion-exchange technology. Hardness minerals (calcium and magnesium) in your Englewood water are attracted to resin beads charged with sodium or potassium ions. As water flows through the resin tank, the beads capture the hardness ions and release harmless sodium/potassium ions in their place. When the beads become saturated, the control valve triggers a regeneration cycle that flushes the minerals down the drain and recharges the resin with new sodium or potassium from the brine tank. The result is consistently soft water throughout your plumbing system.
What size water softener is right for my Englewood household?
Sizing is based on two factors: (1) the hardness level of your incoming water and (2) your family’s daily water use. Multiply your home’s hardness (in gpg) by average gallons used per day (about 70–75 gallons per person). For example, a family of four with 12 gpg hardness would need a system that can remove roughly 3,400 grains per day (12 gpg × 300 gallons). In practice, this means a 32,000-grain softener is usually sufficient. Our technicians will test your water on-site and review usage patterns to recommend the most efficient and cost-effective unit for your needs.
Will a water softener also remove chlorine, lead, or other contaminants?
A standard ion-exchange softener targets hardness minerals only. It does not remove disinfectants, heavy metals, or organic contaminants found in some parts of Englewood’s distribution system. For comprehensive purification, we often pair the softener with activated carbon filtration (to take out chlorine, chloramines, pesticides, and bad tastes/odors) or install a point-of-use reverse osmosis (RO) system at the kitchen sink for drinking water. Our team can design a custom multi-stage system that addresses both hardness and specific water quality concerns identified in your test results.
How much maintenance does a water softener require?
Modern softeners are largely automatic, but they do require periodic attention: • Keep the brine tank at least one-third full of pellet salt or potassium chloride. In Englewood the average household adds one 40-lb bag every 4–6 weeks. • Use high-purity salt to minimize bridging and sludge. • Clean the brine tank once a year to prevent buildup. • Schedule professional service every 12–18 months for valve inspection, resin bed checkups, and water retesting. Following these simple steps will help your system deliver trouble-free service for 10–15 years or more.
What is the difference between water softening and reverse osmosis purification?
Softening is a whole-house treatment that exchanges calcium and magnesium ions for sodium or potassium, preventing scale throughout your plumbing. It does not significantly change the water’s chemistry beyond hardness. Reverse osmosis (RO) is a point-of-use process that forces water through a semi-permeable membrane, removing up to 99% of dissolved solids, including salts, metals, fluoride, nitrates, and many organic compounds. In many Englewood homes we install a combination system: a softener protects plumbing and prolongs appliance life, while an under-sink RO unit provides ultra-pure drinking and cooking water.