Pinpoint Leak Detection
Pinpoint Leak Detection | Emergency Plumbing | Plumbing
A hidden leak can turn a calm morning into a chaotic flood, but HEP’s pinpoint leak detection technology turns panic into precision. Our certified technicians deploy advanced acoustic sensors and infrared imaging to locate the exact source of water loss—no unnecessary digging, no wasted time, just swift, accurate solutions for your most urgent needs in emergency plumbing.
Available 24/7, we arrive fully equipped to isolate the leak, stop the damage, and complete lasting repairs on the spot. From burst pipes behind walls to slab leaks under your foundation, HEP restores safety, saves you money, and gets life flowing again—all with transparent pricing and a rock-solid satisfaction guarantee.
FAQs
What is pinpoint leak detection and how is it different from traditional leak detection?
Pinpoint leak detection uses advanced, non-invasive technology—such as acoustic listening devices, infrared thermography, tracer gas, and electronic moisture mapping—to locate the exact origin of a water, sewer, or gas leak. Traditional methods often rely on guess-and-check excavation or cutting into walls, which can be time-consuming, messy, and expensive. By accurately isolating the leak’s location, we minimize property damage, reduce repair time, and lower overall costs.
How do I know if I need emergency leak detection services?
Common warning signs include unusually high water bills, the sound of running water when fixtures are off, unexplained damp spots, mold or mildew odors, warm or cold patches in floors, and sudden drops in water pressure. If you notice any of these issues—or see visible water pooling—shut off your main water supply (if safe to do so) and call us immediately. Rapid response is critical to prevent structural damage, electrical hazards, and costly secondary repairs.
What technology do you use to locate hidden leaks?
Our technicians arrive with a suite of specialized tools tailored to each situation: • Acoustic sensors amplify the sound of leaks in pressurized lines. • Thermal imaging cameras detect temperature variations caused by leaking hot or cold water. • Tracer gas (usually a hydrogen/nitrogen mix) is introduced into pipes; sensitive detectors pick up escaping gas at the leak point. • Moisture meters and borescopes help confirm findings behind walls or under floors. Using multiple methods allows us to verify results and locate even the smallest leaks within inches.
Will the leak detection process damage my property?
No. Pinpoint leak detection is designed to be non-destructive. We identify the exact spot where the pipe has failed so that only a minimal access point—often a single tile, small section of drywall, or limited floor panel—needs to be opened for repairs. This approach preserves finishes, shortens restoration time, and keeps repair costs low compared to wide-area demolition required by older techniques.
How long does emergency leak detection and repair take?
Most emergency leak detections are completed within 1–2 hours of our arrival. Once the leak is pinpointed, on-the-spot repairs can often be finished the same day, depending on pipe material, accessibility, and extent of damage. Complex situations—such as multiple leaks or leaks beneath concrete slabs—may take longer, but we always provide a clear timeline and cost estimate before work begins.
Is pinpoint leak detection covered by homeowners insurance?
Many homeowners policies cover sudden and accidental water damage, which often includes the cost of locating and repairing the leak, as well as associated property damage. Coverage varies by insurer and policy, so we recommend contacting your insurance provider for specifics. We supply detailed reports, photos, and invoices to streamline your claim process and can communicate directly with adjusters if requested.