- HEP Plumbing
- Water-heater Sales

Water-heater Sales
Water-heater Sales | Plumbing | Elora
When chilly Elora mornings meet an underperforming water tank, HEP steps in with an unbeatable lineup of high-efficiency water heaters curated for Ontario homes and cottages. Our local team knows every model inside and out, guiding you through fuel types, sizes, and rebate options so you can lock in steady hot water and lower energy bills. From sleek tankless units to rugged commercial-grade tanks, each product is hand-picked for reliability in our unique climate and backed by factory-trained technicians who make installation seamless.
Beyond the sale, HEP’s roots in plumbing let us handle every connection, vent, and code requirement with confidence—leaving you free to enjoy a steamy shower on day one. Request a quick quote, swing by our Elora showroom, or call for same-day service, and discover why neighbours have trusted us for decades to keep the hot water flowing.
FAQs
What types of water heaters do you sell in Elora?
We stock a full range of residential and light-commercial water heaters, including high-efficiency gas and electric storage tanks, ENERGY STAR® tankless units, hybrid electric/heat-pump models, and power-vent or direct-vent systems for homes without conventional chimneys. All models are CSA-approved for use in Ontario, and we carry trusted brands such as Rheem, Bradford White, A. O. Smith, and Navien.
How do I know what size water heater I need for my home?
Proper sizing depends on the number of occupants, bathrooms, and simultaneous hot-water activities. A family of four in Elora typically needs a 40–50 US-gallon tank or a tankless unit that can deliver 8–10 GPM at a 70 °F rise. Our technicians provide a complimentary in-home assessment, calculating peak demand, recovery rate, and local groundwater temperature to recommend the right capacity and model.
Are there energy-efficient or eco-friendly options?
Yes. We carry ENERGY STAR® certified condensing tankless heaters (up to 0.96 UEF) and hybrid heat-pump water heaters that use up to 70 % less electricity than standard electric tanks. Many qualify for Enbridge Home Efficiency Rebate or Canada Greener Homes grants, which can offset $250–$1,000 of the purchase price. We’ll help you apply for incentives and estimate payback periods.
How quickly can you deliver and install a new water heater in Elora?
For emergency replacements we offer same-day delivery and installation if you call before noon; otherwise service is scheduled within 24–48 hours. We handle all Centre Wellington permit requirements, coordinate with local hydro or gas utilities for shut-offs, and test the system before we leave. Typical installation takes 3–4 hours for a tank and 5–6 hours for a tankless retrofit.
Do you remove and dispose of my old water heater?
Absolutely. Removal, safe draining, and transport of the old unit are included in every installation package. We recycle metal components at a certified facility in Guelph and dispose of remaining materials according to Ontario’s Extended Producer Responsibility (EPR) regulations—at no extra charge.
What warranty and maintenance services do you provide?
Storage tanks come with 6–12-year manufacturer tank warranties, while our tankless models carry up to 15 years on the heat exchanger. We add a one-year labour warranty and offer optional service plans that include annual flushing, anode-rod inspection, and hard-water scale treatment (important in Elora’s mineral-rich water). Regular maintenance keeps your warranty valid and maximizes efficiency.