- HEP Plumbing
- Master Plumber

Master Plumber
Master Plumber | Water Purification | Plumbing | Elora
Imagine turning on any tap in your Elora home and tasting nothing but crisp, clean refreshment. HEP’s master plumber team makes that a daily reality, combining decades of hands-on expertise with the latest science in water purification to remove chlorine bite, mineral buildup, and unseen contaminants that lurk in municipal and well systems alike.
From compact under-sink filters to whole-home reverse-osmosis installations, we design solutions that match your lifestyle, budget, and water profile. Our licensed professionals handle every detail—assessment, installation, and scheduled maintenance—so you enjoy pure H₂O without lifting a wrench. Discover how effortless great-tasting, healthier water can be when Elora’s trusted plumbers put water purification at the heart of your home.
FAQs
Why is water purification so important for homes and businesses in Elora?
Elora’s municipal and well water typically travels through limestone bedrock, which can introduce hardness minerals, iron, and sulphur. In addition, agricultural activity in Wellington County can contribute trace nitrates, bacteria, and pesticides. A properly sized purification system removes these contaminants, protecting your plumbing, improving appliance efficiency, and ensuring safe, great-tasting drinking water for your family or customers.
What kinds of water purification systems does your master plumber install?
We offer a full range of solutions, including whole-home carbon filtration, water softeners, reverse-osmosis (RO) drinking water units, ultraviolet (UV) disinfection, iron/sulphur filters, and combination systems that integrate softening, filtration, and UV in one compact unit. All equipment is NSF-certified, sized to your flow rate, and installed to Ontario Building Code and CSA standards by a licensed master plumber.
How do I know which purification system is right for my water?
We start with an on-site water test that checks hardness, iron, sulphur, pH, total dissolved solids, bacteria, and nitrate levels. Using those results, we explain your options, compare running costs, and design a custom solution that meets your water quality goals and budget. A written report and quote are provided the same day, so you can make an informed decision.
How often do filters, membranes, or UV lamps need to be replaced?
Service intervals vary: • Sediment/carbon pre-filters: every 6-12 months. • RO membranes: every 3-5 years, depending on water quality. • Water softener resin: typically 10-15 years. • UV lamps: annually, with sleeve cleaning. We label each unit with change-out dates and offer affordable maintenance plans so you never have to track parts or schedules yourself.
Can a purification system solve my hard-water and iron-staining problems at the same time?
Yes. A dual-media softener/iron filter or a softener paired with an oxidizing iron filter will remove hardness minerals, iron, and manganese simultaneously. This prevents orange stains in sinks and toilets, eliminates rotten-egg odours, and reduces scale buildup in water heaters and appliances, saving energy and cleaning time.
What does installation cost and how quickly can you complete the work?
Most single-tap RO systems start around $650 installed, while whole-home packages (softener, iron filter, UV) range from $2,500 to $4,500, including all materials, labour, and HST. After the initial water test, we can schedule installation within 3–7 business days. A typical job takes 4–6 hours and includes permits, pressure testing, start-up, and a walkthrough on operation and maintenance.