Licensed Technicians
Licensed Technicians | Water Purification | Plumbing | Elora
Turn on the tap in Elora and feel confident about every drop. HEP’s licensed technicians combine decades of plumbing expertise with cutting-edge water purification know-how, tailoring solutions that strip away chlorine taste, harmful minerals, and lingering contaminants. From whole-home filtration systems to sleek under-sink units, we size, install, and maintain equipment that fits your household’s flow—and your peace of mind—without upsells or surprise fees.
Expect courteous scheduling, tidy workmanship, and clear explanations at every visit. We test your water, explain the results in plain language, then recommend only what you truly need. With HEP, dependable plumbing meets trusted water purification, so you can cook, bathe, and hydrate with purity you can taste and a service experience you’ll remember.
FAQs
Why should I hire a licensed technician for water-purification work in Elora?
Licensed plumbers have provincially recognized credentials that prove they understand Ontario Building Code, local groundwater conditions, and the Canadian Plumbing Code. In Elora, where many homes draw from private wells or the Grand River system, proper sizing, back-flow prevention, and CSA-approved materials are critical for health and insurance compliance. A licensed technician will pull any required permits, install equipment to manufacturer specifications, provide test reports, and issue documentation you may need for home-sale disclosures or warranty claims.
Do I really need a water-treatment system in Elora?
Most Elora households experience moderately hard water (15–25 gpg) with elevated iron and occasional coliform or agricultural runoff if on a well. Municipal users may notice chlorine taste. A water test (which we perform free of charge) will reveal hardness, iron, manganese, TDS, pH, and bacterial contaminants. If hardness exceeds 7 gpg or iron is above 0.3 ppm, fixtures can stain and appliances lose efficiency, making softening or filtration cost-effective. For bacteria, UV disinfection or reverse osmosis is strongly recommended to meet Health Canada guidelines.
What types of purification systems do you install and service?
Our licensed team designs, installs, and maintains a full range: • High-efficiency ion-exchange softeners • Catalytic carbon or KDF media filters for chlorine, sulphur, and VOC removal • Iron/sulphur air-injection oxidizing filters • Ultraviolet (UV-C) disinfection units for bacteria/virus neutralization • Reverse-osmosis (RO) drinking-water systems (under-sink or whole-home) • Point-of-entry sediment filtration for well water. We source NSF/ANSI-certified equipment only, size each unit to your flow rate and peak demand, and integrate it with existing plumbing without pressure loss.
How much does a typical installation cost and what financing options are available?
Costs vary with water chemistry and flow requirements. As a guide: a 32,000-grain softener installed starts at $1,450; a UV system with pre-filtering averages $1,100; a five-stage RO drinking station is about $695; whole-home iron & sulphur treatment ranges from $2,200–$3,400. We offer free on-site quotes, and you’ll receive a written, line-item proposal. Financing plans through Financeit or Snap can spread payments over 12–60 months with rates from 0% promotional to 9.9% OAC. Rental and maintenance packages are also available for seasonal cottages.
What routine maintenance do these systems require and can I do it myself?
Most systems need only basic upkeep: • Softeners: add 99% pure salt pellets every 1–2 months, clean brine tank annually. • RO: replace pre/post filters every 6–12 months, membrane every 3–5 years. • UV: change lamp annually and clean quartz sleeve. • Iron filters: replenish air pocket or oxidant solution and back-wash as programmed. Homeowners can handle filter and salt changes, but annual professional service is advised to sanitize tanks, test water, check pressure, inspect O-rings, and reset control valves. We offer affordable maintenance plans that keep warranties intact.
Do you provide emergency or after-hours service in Elora?
Yes. We have a 24-hour on-call plumber for no-water situations, leaks on purification equipment, or sudden pressure loss. Because we stock common control valves, UV lamps, and filter cartridges in our service vans, most problems are repaired in one visit. Just call our emergency line; a licensed technician will arrive within 2 hours anywhere in Elora, Fergus, or the rural township. Standard rates apply 8 a.m.–5 p.m. Monday–Friday; after-hours labour is billed at time-and-a-half with a one-hour minimum, and we always quote before proceeding.