- HEP Plumbing
- On-demand Comfort

On-demand Comfort
On-demand Comfort | Tankless Water Heater Install | Plumbing | Elora
Enjoy endless hot water and lower energy bills with HEP’s on-demand comfort plumbing services in Elora. Our licensed technicians specialize in tankless water heater install, bringing you compact units that heat water precisely when you need it—no bulky storage tank, no standby heat loss, just instant comfort every time you turn on the tap. We assess your home’s water demands, recommend the ideal high-efficiency model, and handle the entire installation with meticulous care, leaving your space clean and your mind at ease.
Choosing HEP means partnering with a local team that values craftsmanship, transparency, and friendly service. We schedule around your routine, arrive on time, and explain every step so you feel confident long after the job is done. Whether you’re upgrading an older system or building your dream home in Elora, our experts ensure reliable hot water, reduced utility costs, and peace of mind—backed by responsive support whenever you need it.
FAQs
What advantages does a tankless water heater offer over a traditional storage-tank unit?
Tankless (on-demand) water heaters heat water only when you open a tap, eliminating standby heat loss from a storage tank. This means higher energy efficiency (20–40 % savings on gas bills on average), unlimited hot-water supply for back-to-back showers, a space-saving wall-mounted design, and a service life that can exceed 20 years when properly maintained.
How does a tankless system work in an Elora home?
When a hot-water fixture is opened, cold water flows through the tankless unit and past a high-output gas burner or electric element. A flow sensor and thermostat instantly ignite the burner or energize the element, heating the water to the set temperature as it passes through a copper or stainless-steel heat exchanger. Once the tap is closed, the burner shuts off and the unit goes back to standby, consuming virtually no energy.
What size (flow rate) tankless unit do I need for my household?
Sizing is based on two factors: (1) the total flow rate of fixtures you expect to run simultaneously, and (2) the required temperature rise from incoming groundwater temperature (about 45 °F/7 °C in Elora) to your preferred outlet temperature (120 °F/49 °C for most homes). A family of four that may run two showers (2 gpm each) and a dishwasher (1.5 gpm) at once should choose a gas unit that delivers at least 6–7 gpm at a 75 °F rise. Our technicians will perform a detailed demand calculation during the in-home assessment to recommend the right model.
Will a tankless heater really lower my utility bills and carbon footprint?
Yes. Because tankless models avoid standby losses and modulate their burner to match demand, Natural Resources Canada rates ENERGY STAR®-qualified gas units at up to 0.96 UEF (uniform energy factor). For many Elora households this translates to 10–20 % lower annual gas consumption compared with a new storage tank, and up to 40 % versus an older, less efficient tank. Lower fuel use means fewer greenhouse-gas emissions as well.
What is involved in the installation and how long does it take?
A typical retrofit takes 4–6 hours. We remove the old tank, run new venting through an exterior wall or roof (tankless units need 2-pipe sealed combustion venting), upgrade the gas line to the required BTU rating, install a condensate drain if it is a condensing model, mount the unit on the wall, and commission it with combustion-analysis equipment. All work is completed by our licensed, WSIB-insured plumbers and gas fitters, and inspected to CSA B149.1 code.
Do you provide ongoing maintenance and warranty support?
Absolutely. We register your unit with the manufacturer, giving you up to 15 years on the heat exchanger and 5 years on parts (brand dependent). Our ComfortCare plan includes an annual flush to remove mineral scale, a full safety inspection, and priority service calls. Regular maintenance protects efficiency, prevents scale-related failure, and keeps the manufacturer’s warranty valid.