- HEP Plumbing
- Satisfaction Guarantee

Satisfaction Guarantee
Satisfaction Guarantee | Garbage Disposal Repair | Plumbing | Elora
When a humming, leaking, or completely silent disposal brings your Elora kitchen to a standstill, HEP’s licensed plumbers arrive fast, tools in hand, ready to restore calm. Our 100% satisfaction guarantee means we don’t pack up until your sink is whisper-quiet, your pipes are flowing freely, and you’re smiling at the difference. From stubborn clogs and seized motors to mysterious odors, we diagnose on the spot, quote transparently, and use quality parts that keep your unit running long after we’ve left.
Choose the local pros who treat your home like their own. With flexible scheduling, shoe covers on our boots, and follow-up calls to ensure everything stays flawless, HEP turns an inconvenient breakdown into a seamless experience. Book your garbage disposal repair today and discover why neighbours all over Elora trust us to keep dinner plans—and plumbing—right on track.
FAQs
What are the most common signs that my garbage disposal needs professional repair?
If you notice persistent clogs, unusual grinding or humming noises, lingering odours, water pooling under the sink, or a unit that will not turn on even after pressing the reset button, it is time to call a professional. These issues may point to worn-out impellers, a seized motor, damaged seals, or electrical faults that require specialized tools and expertise to diagnose and fix safely.
What does your 100 % satisfaction guarantee cover for garbage disposal repairs in Elora?
Our guarantee promises that you will be completely satisfied with both the workmanship and the parts we supply. If the same issue reoccurs within one year, we will return to your home in Elora at no additional cost to make it right. We also guarantee clean, courteous service—our technicians protect your floors, clean up the work area, and go over the repair with you before leaving. If any aspect of the visit falls short of your expectations, we will address it promptly or refund the service fee.
How quickly can you arrive at my home in Elora for garbage disposal repair?
We offer same-day service throughout Elora and the surrounding Fergus, Salem, and Inverhaugh areas. Calls received before noon are typically scheduled for a visit within a 2-hour arrival window that same day. For after-hours emergencies—such as a disposal that is leaking and shutting down your kitchen—we provide 24/7 dispatch so a licensed plumber can be on-site within 90 minutes.
Can you repair all brands and models of garbage disposals?
Yes. Our technicians carry replacement seals, flanges, switches, and motors compatible with popular brands such as InSinkErator, Moen, Waste King, Whirlpool, and KitchenAid, along with many discontinued models. If your unit is beyond economical repair or parts are no longer available, we will provide you with options for a direct-fit replacement and apply the diagnostic fee toward the installation cost—still covered by our satisfaction guarantee.
What should I do to maintain my garbage disposal after it has been repaired?
Run cold water before, during, and for 10–15 seconds after each use to flush debris. Feed food waste gradually to avoid jams. Avoid fibrous materials (corn husks, celery strings), fats, oils, and coffee grounds, which can solidify and clog pipes. Every few weeks, grind a tray of ice cubes with a tablespoon of rock salt to scour the chamber walls, then freshen with half a lemon. We will leave you with a maintenance checklist and fridge magnet reminder after every service call.
How much does garbage disposal repair typically cost and will I receive an upfront estimate?
Most in-home repairs in Elora range between $149 and $325, depending on the complexity—simple jam removals sit at the lower end, while motor or flange replacements occupy the higher bracket. Before any work begins, your technician will perform a diagnostic and present a written, itemized quote that includes labour, parts, taxes, and disposal of any old components. With our flat-rate pricing, the amount on the quote is exactly what you pay—no surprise add-ons—and it is all covered by our 100 % satisfaction guarantee.