- HEP Plumbing
- Stop Leaks

Stop Leaks
Stop Leaks | Emergency Plumbing | Plumbing | Elora
Pipes don’t check the clock before they give way, which is why HEP’s Stop Leaks Plumbing keeps the lights on around the clock for Elora homeowners and businesses. One call summons a fully stocked service van, GPS-tracked for speed, and a courteous, Red Seal plumber who knows how to calm chaos—whether it’s a geysering supply line, a silent slab leak, or a stubborn sewer backup. We isolate the problem, protect your property, and explain every option before the first wrench turns.
Choose us for true emergency plumbing, not next-day promises. From camera inspections to on-the-spot pipe replacements, every fix is backed by transparent pricing and a workmanship guarantee that follows you long after the water’s gone. When minutes matter in Elora, HEP’s Stop Leaks Plumbing delivers peace of mind as quickly as we deliver dry floors.
FAQs
What should I do immediately if I discover a major water leak in my Elora home?
First, locate and turn off the main water shut-off valve—usually found near the water meter or where the main line enters your home. This stops additional water from flooding the area. Next, shut off electricity to affected rooms if water is near outlets or appliances, and move valuables out of harm’s way. Then call our 24/7 emergency line; a licensed technician can typically reach any address in Elora or surrounding townships within 60 minutes.
How quickly can your emergency plumbing team arrive in Elora?
Because our dispatch hub is based just outside downtown Elora, we maintain an average on-site response time of 30–60 minutes for calls placed within Centre Wellington, Salem, Fergus, and nearby rural concessions. During peak weather events or late-night hours, arrival may extend to 90 minutes, but you’ll receive live ETAs and technician tracking via text.
What kinds of leaks do you repair during an emergency visit?
We handle burst or frozen pipes, pin-hole copper leaks, PEX or PVC line ruptures, leaking water heaters, failed valves, and even hidden slab or wall leaks. Our vans are stocked with pipe clamps, SharkBite fittings, compression couplers, copper, PEX, and CPVC sections, allowing most repairs to be completed on the first visit. If a full re-pipe or extensive drywall work is needed, we’ll stabilize the situation and schedule follow-up service at your convenience.
Will you have to shut off the entire home’s water supply to fix a leak?
Not always. If your plumbing layout includes isolation valves for specific fixtures or zones, we can close only the affected line, allowing the rest of the home to remain operational. When no isolation valves exist, we may recommend installing them during the repair so future maintenance is faster and less disruptive.
How much does emergency leak repair typically cost in Elora?
Pricing depends on leak location, pipe material, and time of day. We charge a flat emergency call-out fee (waived with repairs over $300) plus labour and materials. Most minor repairs range from $180–$350, while burst-pipe replacements or water-heater leaks can reach $400–$850. You’ll receive an upfront written estimate before work begins, and we honour it—no hidden charges.
Are your plumbers licensed and do you guarantee your work?
Yes. Every technician is licensed under the Ontario College of Trades, fully insured, and trained in WSIB safety standards. All leak repairs carry a one-year parts and labour warranty, and we offer extended five-year coverage for customers who enrol in our annual plumbing maintenance program.