Hot Water
Hot Water | Emergency Plumbing | Plumbing | Elora
When you wake up to a cold shower, see steam billowing from a burst water heater, or notice rusty water pooling around the tank, you don’t have time to scroll through endless listings—you need HEP. Our Elora-based technicians arrive fast, diagnose even faster, and carry the parts to restore piping-hot water on the spot. Day or night, weekends or holidays, we treat every call like family is waiting to bathe, cook, or simply wash their hands again.
HEP has earned a reputation for precision hot-water installs, meticulous tankless tune-ups, and zero-mess cleanup, but it’s our calm under pressure that really sets us apart in emergency plumbing situations. From sudden leaks to full system failures, we blend old-school craftsmanship with modern diagnostic tools, giving Elora homeowners confidence that their hot water—and peace of mind—will be back in a single visit.
FAQs
What should I do first if my hot water stops working suddenly?
Turn off the power or gas supply to the water heater at the breaker panel or gas shut-off valve, then close the cold-water inlet valve to prevent flooding. This limits damage and makes the area safe until a licensed emergency plumber can inspect the unit. Call our 24/7 hotline right away and keep children or pets clear of the heater until we arrive.
How fast can your emergency plumbers reach my home in Elora?
Because our technicians are dispatched from Elora and nearby Fergus, we typically arrive within 30–60 minutes of your call, day or night. Real-time GPS lets our office track the nearest available truck and give you accurate arrival updates so you know exactly when help is coming.
Can you repair all types of water heaters, including tankless models?
Yes. Our team is trained and licensed to diagnose and repair gas, electric, propane, tankless, power-vent, and indirect water heaters. Each service vehicle carries common replacement parts—thermostats, elements, gas valves, igniters, anode rods, and venting components—so most units can be restored on the first visit.
How do I know if my issue is an emergency rather than something that can wait?
Call for emergency service if you see water leaking from the tank, hear loud popping or boiling sounds, smell gas, notice rust-coloured water, or find the temperature-pressure relief valve discharging hot water or steam. These conditions can cause flooding, scalding, or carbon-monoxide exposure, and they require immediate professional attention.
Will emergency repairs void my water heater warranty?
No. Our plumbers follow manufacturer procedures, use certified replacement parts, and document the work performed. Because we are fully licensed and insured, warranty coverage remains intact, and we can assist with any paperwork needed for claims.
What does emergency hot-water plumbing usually cost, and what affects the price?
A flat diagnostic fee generally ranges from $150 to $250 after hours. Minor repairs such as replacing elements or thermostats might total $250–$400, while major issues like a leaking tank or gas valve replacement can cost $500 or more. Prices vary with heater type, age, required parts, and accessibility. We give an upfront written estimate before any work begins, and there are no hidden overtime charges.