Licensed, Insured Technicians
Licensed, Insured Technicians | Commercial Plumbing | Plumbing | Elora
When a burst line or sluggish drain threatens to slow your business, HEP’s licensed, insured technicians arrive fast, tools in hand and permits in place. From bustling restaurants on Mill Street to cutting-edge manufacturing facilities along the Grand River, we design, install, and maintain systems that keep water flowing and productivity humming. Our deep familiarity with local codes, coupled with hydro-jetters, thermal cameras, and trenchless repair methods, means fewer disruptions and a cleaner jobsite every time—exactly what you expect from true commercial plumbing specialists.
Count on us for proactive maintenance plans, emergency 24/7 response, and crystal-clear pricing that protects your budget as fiercely as we protect your pipes. Whether you’re expanding floor space, retrofitting an aging boiler, or troubleshooting a mysterious leak, we bring the craftsmanship, accountability, and friendly Elora pride that turns a service call into a long-term partnership. Discover how effortless commercial plumbing can be when every connection is backed by HEP.
FAQs
What commercial plumbing services do you provide in Elora?
Our team handles the full spectrum of commercial plumbing needs in Elora, including new construction rough-ins, tenant-fit-ups, backflow prevention device installation and testing, grease interceptor installation, boiler and hydronic heating systems, commercial water heaters, drain and sewer line repairs, fixture upgrades, and annual maintenance programs. Whether you run a restaurant, retail space, manufacturing facility, or multi-unit building, we have the experience and equipment to keep your plumbing reliable and code-compliant.
Are your technicians truly licensed and insured?
Yes. Every technician who works on a job in Elora carries a current Certificate of Qualification issued by the Ontario College of Trades (or its successor, Skilled Trades Ontario). We also maintain $5 million in general liability insurance and full WSIB coverage. Copies of licences and insurance certificates are available upon request, giving our commercial clients complete peace of mind.
Do you offer emergency commercial plumbing services and how quickly can you arrive in Elora?
We provide 24/7 emergency response for commercial customers. Our on-call dispatch line is staffed around the clock, and a fully stocked service vehicle can usually be on-site anywhere in Elora or neighbouring communities within 60–90 minutes, often sooner. We prioritize emergencies that threaten safety, cause business downtime, or risk property damage, and we keep critical parts in inventory so most issues can be resolved in a single visit.
How do you price commercial plumbing projects?
For service calls we charge a transparent hourly rate plus materials, with a one-hour minimum. Larger projects—such as full washroom remodels, pipe replacements, or mechanical room retrofits—are quoted upfront after a free site visit and assessment. Our estimates include labour, materials, permits, disposal fees, and a realistic contingency, so there are no hidden costs. We also offer fixed-price preventative maintenance contracts to help businesses budget more predictably.
Do you handle plumbing code compliance and permits for commercial jobs in Elora?
Absolutely. We stay current with the Ontario Building Code, National Plumbing Code, local municipal bylaws, and TSSA requirements for gas-fired equipment. We prepare and submit permit applications, coordinate inspections, and provide stamped drawings when required. Our familiarity with Centre Wellington’s building department helps streamline approvals and ensures your project passes final inspection without costly delays or rework.
What preventative maintenance plans do you offer for commercial properties?
Our customizable maintenance programs can include annual or semi-annual inspections, water heater and boiler servicing, backflow preventer testing, drain and grease line flushing, leak detection, and written asset reports. Regular maintenance extends equipment life, reduces emergency calls, and helps you plan capital expenditures. We tailor each plan to the size, usage patterns, and regulatory needs of your facility, and we provide digital service records for easy audit and warranty tracking.