- HEP Plumbing
- Precision Leak Detection

Precision Leak Detection
Precision Leak Detection | Plumbing | Elizabethton
Tucked among the rolling hills of Elizabethton, HEP combines small-town service values with state-of-the-art technology to find the leaks you can’t even hear. Our certified technicians use acoustic sensors, thermal imaging, and tracer gas to pinpoint hidden breaks behind walls, under slabs, and beneath lush Tennessee lawns—saving you from guess-and-check demolition, skyrocketing water bills, and mold-ridden surprises. Because we’re local, we can be on-site fast, explain every step in plain language, and leave your home as neat as we found it.
From the first friendly phone call to the final pressure test, you’ll feel the difference a true partner makes. We back every detection with transparent repair options, iron-clad warranties, and round-the-clock emergency support, so you can trust your plumbing won’t keep you up at night. When precision matters and downtime isn’t an option, choose HEP—the hometown pros who treat leaks like they never stood a chance.
FAQs
What are the most common signs that I might have a hidden water leak in my Elizabethton home?
Unexpectedly high water bills, the sound of running water when no fixtures are on, damp or warm spots on floors, mildew odors, peeling paint, and unexplained foundation cracks are all red flags. Because many supply and slab leaks stay out of sight, noticing even one of these symptoms should prompt a professional inspection before damage worsens.
How does your precision leak detection service locate leaks without tearing into my walls or floors?
We combine several non-invasive technologies—acoustic listening devices that “hear” pressurized water escaping, thermal imaging cameras that reveal temperature changes, tracer gas to pinpoint pin-hole leaks, and in-line video cameras for drain or sewer lines. By cross-referencing data from each tool, we can isolate the exact leak location with minimal or no demolition, saving you time, mess, and repair costs.
Is leak detection really necessary if my water bill only went up a little?
Yes. Even a small leak can waste thousands of gallons per month, promote mold growth, erode foundations, and rot structural framing. Early detection is far less expensive than repairing extensive water damage later. In Elizabethton’s humid climate, moisture issues escalate quickly, so addressing minor anomalies promptly protects both your home and wallet.
How long does a typical leak detection visit take, and do I need to be home?
Most residential inspections take 60–90 minutes, though complex multi-story or slab leaks may require up to three hours. We ask that an adult be present to provide access to shut-off valves, fixtures, and the water heater. If you cannot be there, we can arrange keyless entry or coordination with a neighbor—just let our office know in advance.
What will it cost, and do you provide upfront pricing?
Leak detection pricing depends on the building size, plumbing layout, and whether the leak is in freshwater, drain, or radiant heat lines. After a brief phone intake we quote a flat diagnostic fee, which we confirm on-site before any work begins. If you approve us to perform the repair, we credit part or all of that fee toward the fix. No surprise charges, ever.
Are your leak detection services available for emergencies, and do you cover all of Carter County?
Absolutely. We have technicians on call 24/7 for burst pipes, sewer backups, and other urgent leaks. Our service area includes the entire Elizabethton city limits plus Watauga, Hampton, Roan Mountain, and rural Carter County. Because we’re based right here in town, our typical emergency response time is under one hour.