Point-of-entry Filtration
Point-of-entry Filtration | Water Purification | Plumbing | Elizabethton
When Elizabethton homeowners want every faucet to deliver clean, great-tasting water, they turn to HEP’s point-of-entry filtration plumbing. Our certified specialists test your municipal or well supply for sediment, chlorine, hard-water minerals, and emerging contaminants, then design a whole-home system—carbon block, UV, softener, or a custom combo—that removes them before they reach a single pipe. The result is crystal-clear water that protects your family’s health and keeps appliances running longer.
From the first on-site consultation to annual filter changes, we handle everything with transparent pricing and a 100% satisfaction guarantee. Enjoy smoother skin, spot-free dishes, and fewer plumbing repairs, all backed by local technicians who know Elizabethton’s water challenges inside out. Book your free in-home test today and discover the difference true water purification makes.
FAQs
What is a point-of-entry (POE) filtration system and how does it work?
A POE system—often called a whole-house or main-line filter—is installed where the water line enters your Elizabethton home. Every tap, shower, and appliance receives treated water. Incoming water first passes through a sediment pre-filter to catch sand, rust flakes, or pipe scale, then flows through one or more media tanks that can combine activated carbon, catalytic carbon, KDF, or specialty resins. These stages remove chlorine, chloramines, taste/odor compounds, metals, and certain chemicals. Some installations also include water softening or UV disinfection. Because purification happens before the water branches through your plumbing, you enjoy consistent quality in every fixture without installing separate filters room by room.
Why do Elizabethton homeowners often choose whole-house filtration instead of point-of-use devices?
Elizabethton’s municipal water meets federal standards, but customers report occasional chlorine taste, iron staining from older distribution lines, and hard-water scale. A POE system addresses these issues everywhere in the home, not just at the kitchen sink. Benefits include: • Cleaner-tasting water for cooking and drinking • Reduced mineral scale that can extend the life of water heaters, dishwashers, and ice makers • Less chlorine vapor in showers, improving air quality and reducing skin or hair dryness • Consistent protection for babies, seniors, and pets—no need to remember which tap is filtered. For well owners outside city limits, whole-house treatment is crucial because groundwater in Carter County can contain sulfur odors, sediment, or bacteria picked up from karst formations. A single POE unit provides comprehensive defense no matter which source you use.
Which contaminants can your POE system remove or reduce?
Our standard configuration for the Elizabethton area targets the following: • Sediment down to 5 microns (sand, silt, rust) • Chlorine and chloramine disinfectants • Volatile organic compounds (VOCs) responsible for taste and odor problems • Lead, mercury, and other heavy metals that may leach from older service lines • Iron and manganese that cause orange or black staining • Hydrogen sulfide (“rotten-egg” odor) via catalytic carbon or aeration modules • Hardness minerals (calcium, magnesium) when a softening tank is included • Emerging contaminants such as PFAS with an optional specialty resin bed If you have private well water, we offer add-on UV lights or ozone units for bacteria/virus control. A free in-home water analysis lets us customize media to your exact water chemistry.
How is a whole-house filtration system installed, and how long does it take?
A licensed, bonded plumber mounts the filtration tanks on a by-pass manifold near your main shut-off valve—typically in a basement, crawl-space, or utility room. Installation steps: 1. Shut water supply and relieve line pressure. 2. Cut the main line and add isolation valves and unions. 3. Plumb the sediment filter and media tanks in series; connect to a drain if automatic backwash models are used. 4. Flush the media, pressurize, and check for leaks. 5. Program flow rates and backwash cycles. Most jobs take 3–5 hours. Water service is off for only 30–60 minutes, and you can use the system immediately after flushing. No structural remodeling is required, and permits within the City of Elizabethton are handled by our office.
What routine maintenance will I need, and what is the expected lifespan?
Maintenance is simple: • Change the sediment pre-filter every 6–12 months (5-minute DIY task). • For back-washing carbon or iron filters, the control valve automatically cleans media; you only need to verify the drain line and replace batteries annually. • Softener brine tanks are refilled with solar salt pellets every 2–3 months, depending on usage. • Carbon and specialty media generally last 5–7 years before a rebedding service is required. • UV lamps (if installed) are replaced yearly. The stainless or fiberglass mineral tanks themselves carry a 10-year manufacturer warranty and often exceed 15 years of service life. We offer a convenient maintenance plan that includes filter cartridges, media inspections, and lab sampling once per year.
How much does a whole-house filtration system cost, and are financing options available?
Pricing depends on flow rate, number of stages, and whether softening or UV is included. Typical packages for a three-bath Elizabethton home range from $1,400 to $3,800 for equipment, plus $400–$800 for professional installation. Systems treating well water with iron, sulfur, or bacteria can cost $3,000–$6,000 because they require additional media tanks or disinfection modules. Operating costs average $60–$120 per year for filters and salt. We partner with local lenders to provide 0% same-as-cash plans for 12 months or low-interest terms up to 60 months, making it easy to spread the investment over predictable monthly payments. Our team will give you an exact quote after your free water test and site survey—no hidden fees.