- HEP Plumbing
- Municipal Pipes

Municipal Pipes
Municipal Pipes | Water Purification | Plumbing | Dunlap
In Dunlap, safe, crystal-clear water doesnât happen by accidentâitâs the result of vigilant maintenance, innovative engineering, and a team that treats your community like its own. HEPâs municipal pipe specialists combine decades of field experience with cutting-edge diagnostics to keep contaminants out and confidence high. From tracing aging lines beneath historic streets to installing smart valves that respond in real time, we make complex infrastructure feel invisibleâso all you notice is the refreshing taste.
Our comprehensive approach to water purification includes meticulous testing, eco-friendly filtration upgrades, and 24/7 emergency response that never leaves a neighborhood waiting. Whether the project is a proactive mainline replacement or a rapid repair after severe weather, we coordinate seamlessly with city officials to minimize downtime and costs. Choose HEP, and give Dunlap the one resource every thriving community needs: water thatâs as pure as its pride.
FAQs
What contaminants are most commonly found in Dunlapâs municipal water, and how are they removed?
Typical contaminants include naturally occurring minerals like iron and manganese, legacy pipe metals such as lead or copper, agricultural runoff (nitrates), and microbial organisms (bacteria, viruses). Dunlapâs treatment plant uses a multi-stage processâcoagulation/flocculation to bind fine particles, sedimentation to let heavy flocs settle, granular media filtration to trap remaining solids, and final disinfection with chlorine and (in peak seasons) UV light to neutralize microbes. Corrosion-control additives are also dosed to keep lead and copper from leaching out of older service lines.
How does the municipal water-purification process in Dunlap work from source to tap?
1) Raw water is pumped from the Tennessee River and local wells to the treatment plant. 2) Coagulants are mixed in rapid-mix basins so small particles clump together. 3) Water flows through sedimentation basins where heavy flocs sink to the bottom. 4) Sand-and-anthracite filters polish the water, removing particles down to 1â5 microns. 5) Activated-carbon contactors strip taste-and-odor compounds plus emerging contaminants like PFAS. 6) A controlled chlorine dose (with residual left in the distribution mains) provides continuous disinfection, and pH is adjusted for corrosion control. 7) Treated water is stored in elevated tanks before moving through the distribution piping to homes and businesses.
Why is Dunlap replacing older municipal pipes, and what materials are used for upgrades?
Cast-iron and lead service lines installed before the 1980s are prone to internal corrosion, tuberculation, and breaks that cause leaks or water discoloration. Replacements use cement-lined ductile iron, PVC, or HDPE. These modern materials resist corrosion, maintain flow capacity, and reduce energy costs because pumping friction losses are lower. Eliminating lead service lines also removes a potential health risk and helps Dunlap comply with the EPAâs Lead and Copper Rule.
How often are municipal water pipes inspected and maintained in Dunlap?
The Utilities Department follows an asset-management plan that divides the 110-mile distribution system into zones. Each zone is visually inspected every 5 years via leak detection surveys, while high-risk mains (older than 60 years or under busy roads) are inspected every 2 years with acoustic sensors and CCTV. Hydrant flushing is carried out semi-annually to clear sediment, and valves are exercised on a 3-year cycle to ensure they operate when emergencies occur.
What should I do if I notice discoloration, low pressure, or an unusual taste in my tap water?
Run the cold tap for 2â3 minutes; brief discoloration can occur after hydrant flushing or a main break. If the problem persists, call the Dunlap Utilities Water Quality Hotline at 423-949-5555 and avoid using discolored water for cooking or laundry until cleared. Technicians will take samples at your address to verify chlorine residual, turbidity, and metal levels. In most cases, flushing the local main resolves the issue within hours.
How does Dunlap ensure its water meets state and federal quality standards?
Certified operators continuously monitor turbidity, pH, chlorine, and flow rates with SCADA systems. Grab samples are tested every 4 hours on-site, while more than 120 regulatory samples per month are analyzed at a state-certified laboratory for metals, nutrients, disinfection by-products, and microbiological indicators. Dunlapâs annual Consumer Confidence Report summarizes these results, all of which must remain below the EPA Maximum Contaminant Levels (MCLs). The plant also undergoes unannounced Tennessee Department of Environment and Conservation (TDEC) inspections and has maintained a 100% compliance record for the past decade.