Master Plumbers

Master Plumbers | Water Purification | Plumbing | Dunlap

Crystal-clear, great-tasting water shouldn’t be a luxury—it should flow from every tap in your Dunlap home. HEP’s Master Plumbers make it happen by evaluating your existing plumbing, pinpointing the contaminants that lurk unseen, and designing a custom solution: water purification. From whole-house filtration units that strip out sediment and chlorine to under-sink systems that banish lead and hard-water minerals, our licensed experts match cutting-edge technology with time-tested craftsmanship, so you enjoy safer water and lower maintenance all year long.

Customers choose HEP because we treat service calls like neighborly visits. We show up on time, explain every option in plain English, and back our installations with rock-solid warranties. Whether you’re battling cloudy laundry, metallic taste, or stubborn scale on your fixtures, one call to our Dunlap team delivers peace of mind—and impossibly clean water—straight from the source.

FAQs

Why should Dunlap homeowners consider a whole-house water purification system?

Dunlap’s municipal supply is safe to drink, but it routinely tests on the hard side (15–20 grains per gallon) and may contain trace levels of chlorine, iron, and agricultural runoff common to Central Illinois. A professionally installed purification system removes these contaminants, softens the water, protects plumbing fixtures from scale, improves the taste of drinking water, and extends the life of water-using appliances—saving energy and maintenance costs over time.

What kinds of water purification solutions do your master plumbers install?

We carry and install point-of-entry and point-of-use systems, including high-efficiency water softeners, multi-stage carbon filtration units, reverse-osmosis (RO) drinking water stations, and UV sterilizers for well users. Each system is NSF/ANSI certified, sized to your household’s flow rate, and can be combined into a customized package to address multiple water issues at once (e.g., hardness plus sulfur odor).

How do I know which purification system is right for my home?

Every project starts with a free, on-site water analysis by one of our licensed plumbers. We test hardness, pH, total dissolved solids, iron, manganese, and bacteria if you’re on a private well. Using those results—and considering household size, water pressure, and budget—we design a solution tailored to your needs. You receive a written report, equipment options, and upfront pricing before any work begins.

What does the installation process involve and how long will my water be off?

Most whole-house systems are installed in four to six hours. We mount the equipment near your main water line (often in the basement or utility room), reroute piping as needed, run an electrical connection, and set the system to your water profile. Water is typically shut off for 30–45 minutes while we tie in the new lines; we schedule around your convenience and never leave you without water overnight.

What kind of maintenance is required after installation?

Maintenance is minimal: water softeners need salt refills every 4–6 weeks, RO units require filter changes once or twice a year, and UV lamps are replaced annually. We offer affordable service plans that include annual tune-ups, media replacement, sanitization, and priority emergency support. Many systems feature Wi-Fi monitoring that alerts both you and our office when it’s time for service.

Are your plumbers certified, and do your purification systems come with warranties?

Yes. All of our technicians hold Illinois Department of Public Health (IDPH) plumbing licenses and are factory-trained on the purification brands we carry. We are also members of the Water Quality Association (WQA). Equipment comes with a 5- to 10-year manufacturer warranty, and we back our workmanship with a full one-year labor guarantee. Extended warranties are available through our maintenance plans.