- HEP Plumbing
- Hard Groundwater

Hard Groundwater
Hard Groundwater | Water Purification | Plumbing | Dunlap
At HEP, we know Dunlapâs well and municipal supplies can leave faucets spitting out mineral-heavy, metallic-tasting water that stains fixtures and tortures appliances. Our hard-groundwater specialists install and service advanced filtration, ion-exchange, and UV systems that strip out iron, calcium, sulfur, and bacteria while balancing pHâso every tap delivers crisp, clear refreshment and every load of laundry comes out brighter. Homeowners love the dramatic drop in scale buildup, longer water-heater life, and the silky feel of softened shower water, all backed by HEPâs prompt scheduling and iron-clad workmanship guarantees.
Whether youâre building a new home on the creek or renovating a century-old farmhouse up the ridge, our licensed plumbers tailor solutions that fit your familyâs flow rate, budget, and environmental goals. From the first free test to ongoing maintenance alerts sent right to your phone, HEP makes water purification effortlessâso you can spend less time scrubbing spots and more time enjoying everything Dunlap has to offer.
FAQs
Why is groundwater in Dunlap considered âhard,â and how can I tell if itâs affecting my home?
Dunlapâs groundwater percolates through limestone- and shale-rich layers that dissolve calcium, magnesium, and trace iron into the water supply. When these minerals reach concentrations above 7â8 grains per gallon (â120â140 ppm), the water is labeled âhard.â Youâll notice tell-tale symptoms such as white scale on faucets, cloudy spots on dishes, stiff laundry, soap that wonât lather, and a drop in water-heater efficiency. A simple on-site hardness test or a free sample analysis from our lab will give you an exact hardness rating so you can decide on the right treatment option.
What problems can hard water cause to my plumbing system and household appliances?
Mineral deposits form a crust inside pipes, water heaters, and fixtures, gradually narrowing water lines, reducing flow, and forcing appliances to work harder. Scale buildup shortens the lifespan of water heaters by up to 30 %, lowers energy efficiency, and voids many manufacturer warranties. Dishwashers, washing machines, and ice makers develop mineral scale on internal components, leading to clogs, premature part failure, and costly repairs. Even small fixturesâshowerheads, faucet aerators, and refrigerator filtersâcan clog in as little as 6â12 months when exposed to untreated hard water.
Which purification or conditioning systems work best for Dunlapâs hard groundwater?
Most homes benefit from a two-stage approach: (1) an ion-exchange water softener removes the bulk of hardness minerals, and (2) a reverse-osmosis (RO) or advanced carbon filtration unit under the kitchen sink polishes the water for drinking and cooking. For well water with iron or sulfur, we often add an oxidizing iron filter or an air-induction system ahead of the softener. All equipment we install is sized according to your household water usage and local hardness levels, ensuring optimal performance and low salt and water consumption.
How is a water softener different from a reverse-osmosis system?
A water softener is a whole-house device that exchanges hardness ions (calcium and magnesium) for sodium or potassium ions as water passes through a resin bed. The result is noticeably softer water for bathing, cleaning, and protecting plumbing lines. A reverse-osmosis system, on the other hand, is usually installed at a single tap. It forces water through a semipermeable membrane that removes 95â99 % of total dissolved solids, including residual minerals, lead, nitrates, and many organic contaminants. In short, a softener protects your plumbing and improves water feel, while an RO system delivers exceptionally pure drinking water.
Is Dunlap well water safe to drink once a softener or purifier is in place?
When professionally selected and correctly installed, modern treatment systems consistently reduce mineral hardness and remove targeted contaminants to below EPA and Illinois Department of Public Health (IDPH) guideline levels. We begin with a full water analysisâtesting for hardness, iron, manganese, bacteria, nitrates, and pHâso we can design a system that meets Safe Drinking Water Act standards. Annual water testing and routine maintenance (resin cleaning, sanitization, and membrane replacement) will keep your treated well water safe and great-tasting year after year.
How often should I service my water softener or purification system, and what does maintenance involve?
Standard ion-exchange softeners need salt replenishment every 4â8 weeks and an annual service visit to check resin condition, brine tank cleanliness, and valve operation. Units exposed to high iron may require a semi-annual resin bed cleaner. Reverse-osmosis systems call for pre- and post-filter changes every 6â12 months and membrane replacement every 2â4 years, depending on usage and water chemistry. If your system includes an iron filter, expect media replacement roughly every 5â7 years. Our maintenance plans bundle these tasks into one predictable, low-cost visit so you never have to track multiple schedules.