- HEP Plumbing
- Emergency Response

Emergency Response
Emergency Response | Tank Water Heater | Plumbing | Dunlap
When your tank water heater starts gushing rusty water at midnight or refuses to fire up on a frosty Dunlap morning, HEP is the crew that races out the door—tools, parts, and a can-do attitude in tow. Our licensed plumbers specialize in fast diagnostics and on-the-spot repairs, restoring hot water before you can re-boil the kettle. From failed elements and leaky relief valves to full-blown ruptures, we’ve seen (and fixed) it all, and we back every emergency visit with clear pricing and a satisfaction guarantee.
If your unit is beyond saving, we’ll guide you through replacement options right there in the driveway, hauling off the old tank and installing a high-efficiency upgrade the same day whenever possible. Dunlap homeowners choose HEP because we answer the phone 24/7, arrive when we say we will, and leave your home cleaner than we found it. Call now, and let our experts make your next tank water heater crisis a distant memory.
FAQs
What counts as an emergency tank water-heater situation?
Any time your storage-tank water heater is leaking, has completely stopped producing hot water, is tripping the breaker, smells of gas, or is making loud banging or sizzling noises, it is considered an emergency. Leaks can flood your home, failed thermostats can scald or freeze users, and gas or electrical faults pose fire and carbon-monoxide risks. If you are unsure, call us—our dispatcher will help you decide whether immediate service is warranted.
How quickly can your team reach my home in Dunlap?
Because we operate a 24/7 emergency response unit based right here in the Dunlap area, technicians are usually on site within 60–90 minutes of your call—often sooner for addresses inside town limits. Our trucks are pre-stocked with common replacement parts so work can begin the moment we arrive.
What should I do while waiting for the emergency plumber?
1. Turn off the cold-water inlet valve on top of the heater to stop incoming water. 2. If you see or smell gas, shut off the gas valve and ventilate the area. 3. Switch off the unit’s circuit breaker if it is an electric model. 4. Avoid touching hot or wet electrical components. 5. Capture leaks in a bucket and move valuables away from the water path. These steps limit damage and keep your household safe until our technician arrives.
Can you repair all brands and fuel types of tank water heaters?
Yes. Our licensed plumbers carry certification to service and repair gas (natural & LP), electric, hybrid heat-pump, and even light-commercial storage tank heaters from Rheem, Bradford White, AO Smith, State, Whirlpool, GE, Kenmore, and many others. If proprietary parts are required, we can source them through our Dunlap supply partners or, when necessary, overnight them to restore service fast.
What happens if my tank water heater cannot be repaired?
If the tank has ruptured, is heavily corroded, or the cost of parts exceeds 50% of replacement value, we will recommend a new unit. Our trucks stock 40- and 50-gallon gas and electric models that meet current DOE efficiency standards, so same-day replacement is possible in most Dunlap homes. We handle removal, disposal, new installation, permitting, and code inspection, ensuring you have hot water again before we leave.
How much does emergency tank water-heater service cost in Dunlap?
We charge a flat emergency trip fee that covers after-hours dispatch, inspection, and the first half-hour of labor. Parts and additional labor are itemized up-front once we diagnose the problem. Typical repairs (thermostats, elements, gas valves) range $150–$450 total, while same-day replacements start around $1,400 installed. We provide written estimates before work begins and offer financing and manufacturer warranties for added peace of mind.