Main Line Emergency
Main Line Emergency | Main Line Issues | Plumbing | Dunlap
When water backs up in your yard or drains suddenly gurgle at midnight, you don’t have time to wonder who to call. HEP’s emergency plumbers are on-call right here in Dunlap, equipped with the latest camera scopes and hydro-jetting gear to pinpoint and clear main line issues before they turn into costly property damage. Our licensed technicians arrive fast, explain every step, and respect your home as if it were their own.
From tree-root intrusions and collapsed pipes to stubborn grease clogs, we’ve seen—and solved—it all. One call to HEP connects you to transparent pricing, genuine 24/7 service, and workmanship backed by a rock-solid guarantee, so you can put those main line issues behind you and get back to normal in no time.
FAQs
What qualifies as a main sewer line emergency and how can I recognize the signs?
A main line emergency is any sudden blockage, break, or collapse in the pipe that carries all your home’s wastewater to the city sewer. Warning signs include multiple fixtures backing up at once (toilets, tubs, and floor drains), gurgling drains, sewage odors indoors or in the yard, water pooling near the foundation, or an abrupt dip in water pressure. If any of these occur, shut off water to the house if possible and call our Dunlap emergency team immediately.
What should I do while waiting for your emergency plumber to arrive?
First, stop running water and avoid flushing toilets to reduce additional flow into the main line. If sewage is backing up, keep children and pets away and wear gloves if you must handle contaminated items. Turn off electricity to affected basement areas if water levels are rising near outlets. Document visible damage with photos for insurance purposes, then clear pathways to the clean-out or problem area so our technician can work quickly when we arrive.
Are your main line emergency services available 24/7 in Dunlap, and how quickly can you be on-site?
Yes, our certified plumbers are on call 24 hours a day, 7 days a week, including weekends and holidays. In most Dunlap neighborhoods we can arrive within 60–90 minutes of your call. Our service trucks are fully stocked with augers, hydro-jetters, sewer cameras, and pipe-patch materials so we can diagnose and start repairs on the spot.
Can tree roots or ground movement really break my main line, and how is it repaired?
Absolutely. Mature tree roots seek moisture and will infiltrate small pipe joints or cracks, eventually fracturing the line. Seasonal freeze-thaw cycles and soil settling can also cause bellies or collapses. We locate the exact damage using a video camera, then choose the best fix: mechanical root removal, hydro-jetting, trenchless pipe lining, or a sectional excavation and replacement. Whenever possible we use trenchless methods to preserve your landscaping and driveway.
Will my homeowners insurance or the City of Dunlap cover any of the repair costs?
Coverage varies. Homeowners insurance typically pays for sudden, accidental damage inside the dwelling (e.g., cleanup of sewer water in the basement) but usually not for the pipe repair itself. The main sewer lateral from your home to the city tap is generally the homeowner’s responsibility; the City of Dunlap maintains only the public sewer main. Some policies or utility programs offer optional sewer line endorsements—ask your insurer or contact us for local coverage resources.
How can I prevent future main line backups after the emergency is fixed?
Schedule an annual camera inspection to catch early signs of root intrusion or pipe deterioration. Consider a preventive hydro-jetting every 1–2 years if you have mature trees. Only flush toilet paper—never wipes, feminine products, or grease. Install a backwater valve to stop city main surges from entering your line. Finally, maintain proper yard grading and gutter downspouts so surface water doesn’t saturate the soil and stress your underground pipe.