Emergency Response
Emergency Response | Commercial Plumbing | Plumbing | Dunlap
When a pipe bursts at midnight or a clogged main line threatens to shut your doors during peak hours, Dunlap businesses turn to HEP’s rapid-response team. Our licensed technicians arrive fast, equipped with advanced leak-detection tools, high-capacity jetters, and the parts to handle everything from sewer backups to water-heater failures on the first visit. Because downtime costs money, we prioritize clear communication, accurate estimates, and workmanship that meets all local codes—so you can get back to serving your customers without worry.
Whether you manage a restaurant, warehouse, office complex, or retail space, our round-the-clock commercial plumbing experts keep your systems flowing smoothly. HEP offers preventative maintenance plans, video inspections, and same-day emergency repairs, backed by transparent pricing and a satisfaction guarantee. Call us anytime—day, night, weekends, or holidays—and experience why Dunlap businesses rely on HEP to protect their property, people, and peace of mind.
FAQs
What qualifies as a plumbing emergency for a commercial property in Dunlap?
Any situation that threatens safety, causes significant water loss, or can interrupt your business operations is considered an emergency. Examples include burst or leaking pipes, sewer line backups, overflowing toilets, gas or water heater leaks, loss of water pressure, frozen pipes, and any flooding that could damage inventory, equipment, or the building structure.
How fast can your emergency response team arrive at our Dunlap business?
We maintain on-call technicians 24/7 and use GPS-routed service vehicles positioned in and around Dunlap. In most cases, a licensed commercial plumber can be on-site within 60 minutes of your call. During severe weather or city-wide events, we triage calls by severity to ensure true emergencies are handled first.
Do you offer after-hours, weekend, and holiday service, and is there an added fee?
Yes. Our emergency plumbing line is staffed every hour of every day, including weekends and major holidays. Because downtime costs your business money, we do not charge inflated “overtime” rates. You will receive transparent, up-front pricing no matter when you call.
What kinds of commercial facilities do you service in Dunlap?
We handle plumbing systems for a wide range of commercial and light-industrial clients, including restaurants, grocery stores, retail shops, office buildings, hotels, healthcare facilities, schools, manufacturing plants, and multi-family complexes. Our technicians carry the certifications and insurance required to work in specialized environments such as sterile medical suites and food-service areas.
How do you minimize disruption to business operations during emergency repairs?
First, we quickly isolate the affected line or fixture to keep the remainder of your plumbing system operational. When possible, we schedule noisy or invasive work for off-peak hours. We use trenchless pipe repair, pipe bursting, and video inspection technology to reduce demolition. Our crews set up containment barriers, floor protection, and negative-air machines to keep your facility clean and compliant with OSHA and local health codes.
Can you help us prevent future emergencies?
Absolutely. We offer customized preventative maintenance programs that include quarterly or annual inspections, hydro-jetting, drain cleaning, backflow testing, water heater servicing, and thermal imaging leak detection. We also create site-specific emergency shutoff maps and response plans for your staff so small problems are caught early and critical valves can be closed quickly if a crisis does occur.