- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Drain Opening | Plumbing | Duff
Tired of mystery fees and half-measures when you’ve got a stubborn clog? HEP’s upfront pricing plumbing service brings total transparency to Duff homeowners: you’ll know the cost of your drain opening before a wrench ever touches the pipe. Our certified technicians arrive in fully stocked trucks, use camera inspections and professional-grade augers, and back their work with a satisfaction guarantee—no hourly surprises, no hidden add-ons, just crystal-clear pricing and clean, free-flowing drains.
Whether it’s a kitchen sink that bubbles back or a main line threatening to overflow your weekend plans, we clear it fast and leave the workspace spotless. From the moment you call, real people in Duff schedule a same-day visit, text you the tech’s photo and ETA, and follow up to ensure everything’s still running smoothly. Choose HEP for reliable, courteous drain opening that restores your peace of mind along with your plumbing.
FAQs
What does “up-front pricing” mean for drain opening in Duff?
Up-front pricing means you know the exact cost of the drain-opening job before any work begins. After a quick on-site assessment, our technician provides a flat-rate quote that includes labor, standard equipment, and cleanup. There are no hourly rates or surprise add-ons—if additional work is needed, we explain it and get your approval first.
Which types of drains do you service?
We clear virtually every residential and light-commercial drain in Duff: kitchen sinks, bathroom sinks, tubs, showers, toilets, floor drains, laundry drains, and the main sewer line. Whether it’s grease, hair, soap buildup, or tree roots causing the blockage, our equipment and techniques are tailored to each drain type.
How do you determine the price before starting the job?
Our technician performs a brief inspection—often including a visual check or camera scope—to pinpoint the clog’s location, severity, and cause. Pricing is based on factors such as drain type, accessibility, and length of pipe that must be cleaned. Once the assessment is complete, you receive a written flat-rate quote valid for the entire job, so the price won’t change unless you authorize additional services.
Is there anything I should do before the plumber arrives?
Please clear the area around the affected fixture so the technician has easy access. Remove items from under sinks, keep children and pets away from the work zone, and avoid using chemical drain cleaners beforehand—they can damage pipes and pose a safety risk. If the clog is causing overflow, shut off the water supply or avoid running water until we arrive.
Do you offer any guarantees on your drain-opening service?
Yes. Every drain opening comes with our 30-day clog-free guarantee. If the same drain backs up within 30 days under normal use, we’ll return and clear it again at no additional cost. For roots in main sewer lines, extended warranty options are available after a camera inspection.
Can I get emergency drain service in Duff, and how is it priced?
Absolutely—our team is on call 24/7 for emergency backups and overflows anywhere in Duff. Emergency visits carry a modest after-hours fee, but that fee is included in the up-front quote you receive before we begin. You’ll still know the full cost in advance, even at 2 a.m.