- HEP Plumbing
- Whole-house Purification

Whole-house Purification
Whole-house Purification | Water Purification | Plumbing | Ducktown
Imagine turning on any tap in your Ducktown home and tasting mountain-fresh clarity instead of metallic tang or chemical aftertaste. HEP’s certified plumbers install whole-house systems that strip away sediment, chlorine, hard-water minerals, and even the subtle sulfur notes that sometimes creep into well or municipal supplies. From your morning coffee to the nightly shower, every drop feels cleaner, softer, and kinder to skin, hair, and appliances.
Our technicians tailor filtration media to Ducktown’s unique water profile, then integrate the unit seamlessly with your existing plumbing—no bulky countertop gadgets or pitcher filters required. You’ll notice brighter laundry, longer-lasting fixtures, and fewer limescale headaches within days, all while enjoying peace of mind that comes from professional maintenance and transparent testing.
Ready to reclaim true taste and total comfort? Schedule a free assessment with HEP today and discover how effortless whole-home water purification can be.
FAQs
What is a whole-house water purification system and how does it work?
A whole-house system is installed on your main water supply line so every fixture—kitchen taps, showers, laundry, and outdoor spigots—receives filtered water. Our Ducktown solution combines a sediment pre-filter, catalytic carbon for chlorine/chloramine reduction, and a final polishing stage with optional UV or reverse-osmosis modules. As water enters your home, each stage traps specific contaminants or neutralizes them, delivering clean, odor-free water everywhere without the need for individual point-of-use filters.
Why is whole-house purification important for homes in Ducktown?
Ducktown’s municipal water meets federal standards, but residents often report high chlorine taste, occasional reddish/brown sediment from aging distribution pipes, and elevated hardness minerals. A whole-house system addresses these local issues at the source, protecting plumbing appliances from scale, preventing discoloration in laundry, improving taste and smell, and safeguarding sensitive skin—all while reducing the need for bottled water and single-use plastic.
What contaminants does your Ducktown system remove or reduce?
Our standard package targets: • Sediment (rust, sand, silt) down to 5 microns • Chlorine and chloramine • Volatile organic compounds (VOCs) such as pesticides and industrial runoff • Lead and other heavy metals released from pipes • Microbial cysts like Giardia and Cryptosporidium • Bad tastes and odors. Optional modules can further address hardness scaling, fluoride, nitrates, and bacteria/viruses via UV or RO add-ons.
How is the purification unit installed, and will it affect my water pressure?
Installation takes 3–5 hours. We shut off the main, cut in a bypass loop, and mount the filtration tanks (usually 10"×54" footprint) in your basement, crawl space, or garage. All work is performed by our licensed Ducktown plumbers and includes pressure testing and a municipal permit if required. Because our media tanks are sized to match your home’s flow rate (up to 15 GPM), you’ll notice no significant drop in pressure, even when multiple showers run simultaneously.
What maintenance is required and how often do filters need replacing?
Maintenance is minimal: (1) Sediment cartridge: replace every 6–12 months, depending on incoming turbidity. (2) Catalytic carbon tank: media lasts 6–8 years; we swap it on-site. (3) Optional UV lamp: bulb replacement once a year. We offer an affordable annual service plan that includes filter changes, system sanitization, flow-rate check, and water testing. Many homeowners choose our auto-ship filter program so cartridges arrive exactly when needed.
How much does a whole-house purification system cost in Ducktown, and are financing or rebates available?
Pricing depends on home size and selected options, but most installations range from $2,400–$4,800 including parts, labor, and first-year maintenance. We partner with GreenSky for 0%-interest financing for 12 months or low-rate terms up to 60 months. Ducktown’s Water Conservation Department currently offers a $150 rebate for upgrading to efficient filtration that reduces bottled-water use—ask us to handle the paperwork. A free in-home water assessment and quote are always available with no obligation.