- HEP Plumbing
- Mountain Springs

Mountain Springs
Mountain Springs | Water Purification | Plumbing | Ducktown
Nestled between the ridges of Ducktown, HEP’s Mountain Springs Plumbing brings the clarity of alpine streams straight to your tap. Our technicians pair time-tested craftsmanship with modern science to remove sediment, heavy metals, and lingering tastes, leaving nothing but clean, refreshing water. From compact under-sink filters to whole-house systems, every installation is tailored to the unique mineral makeup of your well or municipal supply—so the water you drink, cook with, and bathe in feels like it came directly from the mountains.
Whether you’re building a new cabin or upgrading an older home, we make water purification effortless. Expect transparent pricing, same-day service, and a friendly team that treats your home with the care it deserves. Ready to taste the difference? Give HEP’s Mountain Springs Plumbing a call and let Ducktown’s purest water flow through your pipes.
FAQs
Why do Ducktown homeowners need a dedicated water-purification system?
Although Ducktown’s municipal supply meets federal safety standards, our mountain aquifer is naturally high in iron, manganese and hardness minerals, and decades of historic copper mining left trace metals and acidic runoff in some private wells. A point-of-use or whole-home purification system removes these nuisance contaminants, protects plumbing fixtures from scale, and delivers water that tastes crisp and is safer for cooking and drinking.
What contaminants do Mountain Springs Plumbing typically test for in Ducktown, and how are they removed?
We start every project with a free on-site water analysis. The most common findings are: • Hardness (calcium & magnesium) – treated with an ion-exchange softener. • Iron & manganese – oxidizing filters or green-sand media. • Low pH (acidic water) – calcite neutralizer tanks. • Sulfur odor (H₂S) – air-injection or catalytic carbon. • Sediment & turbidity – multi-stage sediment filtration. • Bacteria/coliform – UV disinfection or chlorination. • Trace heavy metals – reverse-osmosis (RO) or specialty media. We tailor a single appliance or a mixed system to target the exact issues revealed by your test.
Which purification technologies do you install and how do I pick the right one?
We carry NSF-certified cartridge filters, whole-house carbon, KDF and catalytic media systems, ion-exchange softeners, salt-free conditioners, reverse-osmosis (RO) units, and UV sterilizers. During the consultation we measure your flow rate, water chemistry and household size, then model each option’s effectiveness, annual operating cost and space requirements. You receive a written comparison so you can choose the solution that best matches your budget, maintenance preference and water-quality goal.
How much maintenance is required and how often are filters or membranes replaced?
Most sediment or carbon cartridges last 6–12 months, while RO membranes average 3–5 years when pre-filtration is in place. Softener resin typically lasts 8–10 years and requires only periodic salt refills. UV lamps are changed annually to maintain proper dosage. We offer affordable service plans that include automatic reminders, filter deliveries and an annual performance check so you never have to track dates or specifications yourself.
Will a purification system reduce my water pressure or damage my plumbing?
Properly sized equipment will have minimal impact on flow—usually less than a 2–4 psi drop. Our technicians calculate peak demand and select media tanks and RO units rated for your gallon-per-minute needs. All installations use code-approved bypass valves and pressure-relief fittings to protect your plumbing. If your home has existing low pressure, we can add a booster pump or an atmospheric storage tank with a re-pressurization system.
Do you offer warranties, emergency service and financing for water-purification systems?
Yes. All equipment we install carries a manufacturer’s warranty of 5–10 years, and Mountain Springs Plumbing adds a one-year labor guarantee on workmanship. We provide 24/7 emergency support for leaks or controller faults, and our trucks stock common replacement parts so most issues are fixed on the first visit. For larger whole-home systems we offer 0 % interest financing for up to 18 months, making clean, great-tasting water accessible for every Ducktown family.