Water-smart Models
Water-smart Models | Toilet Upgrades and Replacements | Plumbing | Ducktown
Looking to cut water bills without sacrificing performance? HEP’s Water-Smart Models team brings the latest high-efficiency fixtures to Ducktown, transforming outdated bathrooms with sleek, low-flow technology that saves up to 13,000 gallons per household each year. From ultra-quiet flush valves to comfort-height designs, we handle every detail—removal, installation, and haul-away—so you can enjoy a cleaner, greener home in just one visit.
Our licensed plumbers specialize in toilet upgrades and replacements, guiding you through rebates, local codes, and style options that match your space. Schedule your free in-home estimate today and see why Ducktown homeowners trust HEP to deliver water savings that pay for themselves—flush after flush.
FAQs
What makes a toilet “water-smart,” and how does it save water?
A water-smart (or high-efficiency) toilet is engineered to use 1.28 gallons per flush (gpf) or less—up to 60 % less water than a pre-1994 3.5-gpf model. Many feature dual-flush buttons or pressure-assist technology that tailors the water volume to liquid vs. solid waste. Over a year, a family of four can cut indoor water use by 13,000–16,000 gallons, lowering both utility bills and a home’s environmental footprint.
How much money can I expect to save by upgrading my old toilet in Ducktown?
Savings depend on your current fixture’s age and usage patterns, but the U.S. EPA estimates about $140 per year in water and sewer costs when switching from a 3.5-gpf toilet to a 1.28-gpf WaterSense-labeled model. In Ducktown, where combined water/sewer rates average $0.011–$0.013 per gallon, that translates to roughly $120–$170 annually for a typical household. Most customers see the new toilet pay for itself within 2–3 years.
Are rebates or city incentives available for water-smart toilet replacements in Ducktown?
Yes. Ducktown’s Water Conservation Program currently offers a $75 rebate per WaterSense-certified toilet (limit two per household) when replacing fixtures that use 1.6 gpf or more. To qualify, you’ll need a dated sales receipt and a photo of the old toilet’s tank stamp. Our team provides the paperwork and submits it on your behalf, so you receive your rebate check in 4–6 weeks.
What is included in your toilet upgrade and replacement service?
Our turnkey service covers: 1) a free on-site assessment and model recommendation; 2) removal and eco-friendly disposal/recycling of the old fixture; 3) installation of the new toilet, wax ring (or wax-free seal), stainless-steel supply line, and shut-off valve if needed; 4) leak and pressure testing; 5) haul-away of packaging; and 6) a workmanship warranty (2 years labor, manufacturer’s part warranty honored). We also register WaterSense rebates for you.
How long does a typical toilet replacement take, and will I lose bathroom access?
Standard installations take 60–90 minutes from shut-off to final test. We keep at least one bathroom operational at all times unless you request multiple simultaneous replacements. For larger projects (e.g., flange repair or subfloor damage), the work may extend to 3–4 hours, but we’ll inform you beforehand so you can plan accordingly.
Do you offer emergency or after-hours toilet replacement services?
Absolutely. While most upgrades are scheduled during regular business hours, we offer 24/7 emergency service for leaks, cracks, or clogs that could cause water damage. After-hours rates apply, but we’ll credit 50 % of the emergency fee toward the cost of a full water-smart replacement if you proceed within 30 days.