Dual-flush Systems

HEP PlumbingDual-flush Systems

Dual-flush Systems | Toilet Upgrades and Replacements | Plumbing | Ducktown

Transform your Ducktown bathroom into a sleek, water-smart retreat with HEP’s dual-flush systems. Our state-of-the-art toilets deliver powerful performance while letting you choose the flush volume, trimming your utility bills and conserving up to 17,000 gallons of water each year. From mess-free removal of your old unit to precision installation of the new one, our licensed plumbers handle every detail with care, cleanliness, and respect for your schedule.

Whether you’re renovating a vintage cottage or outfitting a new build, HEP is the local team you can trust for toilet upgrades and replacements. We stock leading brands, offer clear up-front pricing, and back our work with industry-leading warranties, so you can flush with confidence for years to come. Ready to make the switch? Schedule your free estimate today and let Ducktown’s plumbing pros elevate your bathroom—and your savings.

FAQs

What is a dual-flush toilet system and how does it work?

A dual-flush toilet gives you two flushing options: a low-volume button (usually 0.8–1.1 gallons) for liquid waste and a full-volume button (1.28–1.6 gallons) for solid waste. A specially designed valve seals the tank and releases only the amount of water selected, so each flush uses no more water than necessary while still clearing the bowl effectively.

Why should Ducktown homeowners consider upgrading to a dual-flush toilet?

Ducktown’s municipal water rates have risen 11 % in the past five years, and a traditional 3.5-gallon toilet can use more than 12,000 gallons per person each year. A WaterSense-certified dual-flush unit can cut that figure in half, saving about $90–$110 annually on a typical family’s water bill and helping the city meet its water-conservation targets without sacrificing performance.

Will a dual-flush toilet fit my existing rough-in and plumbing connections?

Most modern dual-flush models are designed for the U.S. standard 12-inch rough-in and use the same ⅜-inch supply line found on conventional toilets. During our on-site assessment, we verify the rough-in distance, flange height, and shut-off valve condition. If your bathroom has a 10- or 14-inch rough-in or an older lead bend, we can recommend offset flanges or specialty bowls to ensure a seamless replacement.

How long does a typical replacement take and will my bathroom be out of service?

A straightforward swap in Ducktown generally takes 1.5–2 hours, including removal of the old toilet, flange inspection, new wax (or wax-free) seal, and fixture leveling. Your bathroom is usually usable immediately after we finish, since the silicone around the base cures in about 30 minutes. For multi-bath homes, you’ll never be without at least one working toilet.

Do I need a permit or inspection for a toilet upgrade in Ducktown?

Yes. Ducktown requires a simple plumbing fixture replacement permit whenever you alter the drainage connection, but the fee is minimal (about $25) and we pull it for you. Our licensed plumbers ensure the install meets IPC 2021 code and arrange any same-day inspection slots, so you won’t have to coordinate with the city yourself.

What maintenance is needed after installation and what warranties are offered?

Dual-flush toilets need the same basic care as any modern unit: an annual flapper (or seal) check, occasional cleaning with non-abrasive products, and keeping tank waterlines free of bleach tabs that can degrade parts. We provide a 1-year labor warranty on the installation and register your fixture’s 5- or 10-year manufacturer parts warranty. If you ever experience phantom flushing or weak half-flushes, our Ducktown office offers same-day service calls to adjust or replace internal components.

HEP Plumbing
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(423) 228-7696