- HEP Plumbing
- Certified Plumbers

Certified Plumbers
Certified Plumbers | Toilet Upgrades and Replacements | Plumbing | Ducktown
Are you tired of that outdated commode gurgling away your patience and water bill? HEP’s certified plumbers bring Ducktown homeowners a hassle-free path to a fresher, more efficient bathroom. We stay ahead of the curve on water-saving technology, ADA-compliant comfort heights, and sleek designs that can elevate the look of your entire space. From helping you choose the ideal model to hauling off the old fixture, our team handles every detail with punctuality and respect for your home.
With HEP, you get crystal-clear upfront pricing, industry-leading warranties, and a crew that treats your bathroom like their own. Ready for smoother flushes, lower utility costs, and a touch of modern style? Discover how our specialized service in toilet upgrades and replacements can make your next bathroom project simple, swift, and surprisingly affordable.
FAQs
What toilet upgrade options do you offer for homes in Ducktown?
Our certified plumbers can install a full spectrum of toilets, including standard gravity-flush models, pressure-assisted units, dual-flush systems, skirted/one-piece designs for easy cleaning, ADA-compliant comfort-height bowls, and ultra-high-efficiency (UHET) models that use as little as 0.8 gpf. We also supply smart toilets with bidet functions, heated seats, and automatic flush. During the on-site visit we assess your rough-in size, flange condition, and water-pressure requirements, then recommend brands and models that fit your budget, décor, and water-saving goals.
How do I know if my toilet needs to be replaced rather than repaired?
Replacement is usually the smarter choice when you notice any of these signs: visible cracks in the tank or bowl, recurring clogs despite proper use, frequent tank sweating or leaking at the base, rising water bills from constant running, or an outdated 3.5-gpf or greater toilet that fails modern efficiency standards. If repair parts cost more than 50 % of a new unit—or if the porcelain is compromised—our plumbers will advise a full replacement to avoid repeated service calls.
Are your plumbers certified and insured to conduct toilet installations in Ducktown?
Yes. All of our technicians hold Tennessee state journeyman or master plumber licenses, are OSHA safety-trained, and carry full general liability and workers’ compensation coverage. We pull any required local permits for Ducktown projects and follow the current International Plumbing Code (IPC) and manufacturer specifications, which preserves your product warranty and protects your homeowner’s insurance coverage.
How long does a typical toilet replacement take and will my water supply be disrupted?
A straightforward swap in good site conditions takes 60–90 minutes. We start by shutting off the toilet’s angle stop, so the rest of the home’s water remains on. If the shut-off valve is corroded, we can replace it on the spot, which adds about 20 minutes. After removal we inspect and, if necessary, replace the wax ring or upgrade to a wax-free seal. We dispose of the old toilet and leave the area sanitized and ready for immediate use.
Can you install high-efficiency or water-saving toilets, and will they reduce my utility bills in Ducktown?
Absolutely. Ducktown’s water rate structure rewards lower consumption. Switching from a pre-1994 3.5 gpf toilet to a WaterSense-labeled 1.28 gpf model saves roughly 16,000 gallons per year for a family of four—about $120 in annual water and sewer charges. Dual-flush units offer even greater savings for liquid waste. We can also pair the toilet with a leak-alert fill valve that notifies you of silent leaks to maximize conservation.
What is the cost range for a new toilet and professional installation, and do you provide upfront estimates?
Prices vary by style and features. A quality standard-efficiency toilet starts around $250 installed, mid-range comfort-height or skirted models run $450–$650, and smart or pressure-assisted units with bidet functions can exceed $1,200. Labor, disposal, wax ring, and supply line are included in our flat-rate quotes. Any flange repair, shut-off replacement, or floor leveling is itemized before work begins—no hidden fees. We provide written estimates on site or via email within 24 hours of your request.