- HEP Plumbing
- Hot Water

Hot Water
Hot Water | Tank Water Heater | Plumbing | Ducktown
When your morning routine depends on reliable hot water, you want a team that knows every bolt and burner inside a tank water heater. HEP’s licensed plumbers have kept Ducktown homes and businesses comfortably supplied for decades, arriving fast with fully stocked trucks and the know-how to diagnose, repair, or replace any make or model. From sediment buildup and noisy operation to sudden leaks, we pinpoint issues on the spot and offer honest, upfront pricing before a single wrench turns.
Looking to upgrade? We’ll size the perfect unit for your family’s usage, install it to code, and haul the old tank away—leaving only piping-hot satisfaction behind. With 24/7 emergency service, industry-leading warranties, and friendly technicians who treat your property like their own, HEP is Ducktown’s clear choice for dependable hot water plumbing that keeps life flowing smoothly.
FAQs
What size tank water heater do I need for my Ducktown home?
Most households choose tanks based on the number of people and simultaneous hot-water uses. As a rule of thumb, 30–40 gallons suits 1–2 people, 40–50 gallons covers 2–3, 50–60 gallons works for 3–4, and 60–80 gallons is ideal for larger families. We also consider peak demand—laundry, showers, and dishwashing happening together. Our local technicians can calculate your exact First Hour Rating (FHR) requirement and recommend a properly sized unit that avoids both cold-water surprises and wasted energy.
How long does a typical tank water heater last?
With regular maintenance, standard glass-lined steel tank water heaters usually last 8–12 years in Ducktown’s water conditions. Factors that shorten life include hard-water scale, neglected anode rods, and constant high-temperature settings. Upgrading to a stainless-steel or powered-anode model can extend life to 15–20 years. We offer annual inspections that track anode wear, sediment levels, and thermostat accuracy to keep your heater running at its full lifespan.
What signs indicate my tank water heater needs repair?
Warning signs include: 1) lukewarm or rapidly cooling water; 2) rumbling, popping, or banging noises from sediment build-up; 3) rusty or discolored hot water; 4) visible water around the tank base; 5) a sudden spike in utility bills; and 6) the pilot light or burner frequently going out. If you notice any of these, call our Ducktown plumbers promptly—early repairs can often save the tank and prevent water damage.
Are energy-efficient tank water heaters available and are they worth it?
Yes. High-efficiency (HE) gas models use better insulation, electronic ignition (instead of a standing pilot), and condensing technology that captures flue heat. ENERGY STAR® electric tanks use heat-pump technology. Although HE units cost more up front, they can cut energy use 10–50 %, qualifying for TVA rebates and federal tax credits, and typically pay for themselves in 2–5 years. We can compare life-cycle costs and available incentives for Ducktown residents before installation.
How often should a tank water heater be flushed or maintained?
We recommend a full tank flush once a year to remove sediment that insulates the burner and accelerates corrosion—especially important with Ducktown’s moderate mineral content. During the same visit we test the T&P relief valve, inspect the anode rod, check thermostat settings, and verify proper venting. For commercial or large-family use, semi-annual service is even better. Preventative maintenance is far cheaper than emergency replacements.
Do I need a permit to replace my water heater in Ducktown?
Yes. Polk County and the City of Ducktown both require a plumbing/mechanical permit and an inspection for water heater replacements to ensure the new unit meets local code for seismic strapping, venting, pan drainage, and expansion-tank requirements. As a licensed contractor, we handle the entire permitting process, schedule the inspection, and provide you with the final approval paperwork—so your installation is fully code-compliant and worry-free.