Fully Stocked Vans
Fully Stocked Vans | Tank Water Heater | Plumbing | Ducktown
When hot water suddenly runs cold in Ducktown, HEP’s bright-blue vans roll out loaded with every part and tool imaginable—thermostats, anode rods, dip tubes, even complete replacement units. Our licensed plumbers diagnose issues on the spot and, because the van is a rolling warehouse, they can repair or replace your tank water heater during the same visit. No wasted time hunting parts, no chilly mornings waiting for return trips—just steamy showers restored before the coffee’s done brewing.
Clients love the convenience, but they stay loyal for the craftsmanship: precise gas and electrical connections, tidy solder joints, and thorough safety checks that ensure years of worry-free performance. Whether you need routine maintenance, an urgent fix, or expert guidance on upgrading capacity for a growing household, HEP delivers fast, friendly service that keeps Ducktown’s taps flowing hot. Call today and experience plumbing done right, right away.
FAQs
What does it mean that your vans are “fully stocked” for tank water heater service in Ducktown?
Our technicians travel in service vans that carry a full inventory of common tank water heater parts—thermostats, heating elements, gas valves, anode rods, pressure-relief valves, flex connectors, venting components, and even replacement 30-, 40-, and 50-gallon tanks. Because we have these items on board, most repairs and many replacements can be completed in a single visit without waiting for a parts order or a return trip.
Can you repair or replace all major brands and models of tank water heaters?
Yes. We service gas, electric, and hybrid tank units from Rheem, AO Smith, Bradford White, State, Whirlpool, GE, and other leading manufacturers. Our technicians are factory-trained, and the parts we stock are OEM-approved or equivalent, so your warranty and performance are protected.
How quickly can you get my hot water working again in Ducktown?
For customers in Ducktown we offer true local response—most calls received before noon are handled the same day, and emergency calls are prioritized 24/7. Because our vans are stocked, a typical repair takes 60–90 minutes once we arrive. Full tank replacement generally runs 2–3 hours, including haul-away of the old unit and permitting compliance.
Do you provide same-day water heater installation, and what is included?
Absolutely. If your existing tank has failed or you’re upgrading, we can install a new unit the same day (stock sizes up to 50 gallons). The service includes delivery of the new heater, disconnecting and removing the old tank, setting the new heater to code, new water and gas/electric connections, temperature-pressure valve, drip pan if required, and complete cleanup. We also take the old tank to be recycled at no extra charge.
What routine maintenance do you recommend for a tank water heater, and do you perform it?
Annual maintenance extends the life of your heater and keeps energy costs down. We recommend flushing the tank to remove sediment, inspecting and replacing the anode rod if necessary, checking the thermostat settings, testing the T&P valve, and examining all gas or electrical connections. We offer a low-cost maintenance plan that includes these services plus priority scheduling and discounts on any future repairs.
Are your water heater repairs and installations covered by a warranty?
Yes. All new residential tank installations come with the manufacturer’s tank and parts warranty (typically 6–12 years) plus our own 1-year labor warranty. Repairs carry a 1-year parts warranty and a 90-day labor guarantee. Extended protection plans are available if you’d like additional coverage beyond the standard terms.