Video Inspection

Video Inspection | Drain Opening | Plumbing | Ducktown

Need to know exactly what’s lurking inside your pipes before the next big backup strikes? HEP’s seasoned plumbing pros bring advanced video inspection right to your Ducktown doorstep, snaking high-resolution cameras through every twist and turn to reveal hidden roots, collapsed lines, or stubborn grease deposits. Once we spot the trouble, our targeted drain opening methods blast away blockages without guesswork, saving you from messy yard digs and repeat clogs.

Homeowners and business managers across Polk County rave about how quickly we pinpoint problems, clear the line, and leave everything flowing smoothly again. From the first friendly greeting to the final pressure test, you’ll see why “Happy, Excellent, Professional” isn’t just our name—it’s our promise. Call today, and let HEP turn that mysterious gurgle into the sweet sound of free-flowing water.

FAQs

What is a video pipe inspection and why should I request one before a drain opening?

A video pipe inspection involves feeding a high-resolution, waterproof camera through your sewer or drain line. The live feed shows us the exact location and cause of the blockage—roots, grease, scale, foreign objects, or structural damage—so we can choose the safest and most effective way to clear it. Doing the inspection first prevents unnecessary digging, reduces labor time, and helps ensure the drain opening is successful the first time.

How quickly can you get to my home or business in Ducktown if I have an emergency clog?

Because our service hub is less than 15 minutes from downtown Ducktown, we offer rapid response for emergencies. Calls placed before 6 p.m. usually see a technician on-site within 60–90 minutes. After-hours and weekend service is available 24/7; travel time then averages 90 minutes or less, depending on traffic and weather.

Will the camera or drain-opening equipment damage my pipes?

No. The inspection camera is attached to a flexible fiberglass push rod that glides through the line without scraping or drilling. For the actual drain opening we select the least invasive method—high-pressure water jetting, mechanical augers, or enzymatic treatments—based on what the camera shows. These tools are designed for cast iron, PVC, clay, and even older Orangeburg pipes, so there is virtually no risk of damage when handled by our licensed technicians.

What kinds of problems can the video inspection find besides simple clogs?

The camera can identify tree-root intrusion, misaligned or collapsed sections, cracked or offset joints, corrosion, heavy scale build-up, sagging (bellies), and even lost jewelry or children’s toys. Spotting these issues early lets us recommend targeted repairs—such as trenchless pipe lining—before they turn into major sewer failures.

How much does a video inspection and drain opening cost in Ducktown?

For most residential lines up to 100 ft, a standalone video inspection starts at $199, which includes a digital recording and written report. If we perform the drain opening at the same visit, the combined package begins at $299. Larger commercial lines, severe root removal, or after-hours service can add to the cost, but you’ll receive a firm, upfront price before any work begins.

Are your technicians licensed, and do you guarantee your work?

Absolutely. Every field technician holds a current Tennessee master or journeyman plumbing license and is background-checked and drug-screened. We are fully insured and comply with all Ducktown municipal codes. All standard drain openings carry a 30-day clog-free guarantee, and major repairs include warranties ranging from one to 10 years, depending on the service performed.