Cutting-edge Cameras
Cutting-edge Cameras | Drain Opening | Plumbing
When a mystery clog or slow-flow issue strikes, HEP’s cutting-edge camera technology lets our plumbing experts see exactly what’s happening inside your pipes—no guesswork, no unnecessary digging. High-definition, self-leveling cameras snake through your lines, transmitting crisp, real-time images to our technicians, who can pinpoint cracks, root intrusions, buildups, and other hidden threats in minutes. By viewing the problem from the inside out, we tailor solutions that restore your system’s health while saving you time, money, and mess.
Pairing these cameras with hydro-jetting muscle, we deliver the fastest, cleanest drain opening service in the region. Whether you’re battling a stubborn kitchen sink backup or a recurring main-line obstruction, HEP’s diagnostics-driven approach clears the path and keeps future clogs at bay—so your water flows freely, and life gets back to normal.
FAQs
What is a drain camera inspection and why is it important?
A drain camera inspection involves threading a high-resolution, waterproof camera through sewer or drain lines to visually examine the interior of the pipes. This non-invasive technique lets our technicians pinpoint blockages, cracks, root intrusion, corrosion, and misalignments without digging or removing fixtures. Early detection prevents costly emergency repairs, helps plan targeted cleaning or relining, and verifies the overall health of your plumbing system.
How does your cutting-edge camera technology locate obstructions so precisely?
Our cameras are equipped with HD sensors, self-leveling heads, and powerful LED illumination that deliver crystal-clear video in total darkness. A built-in sonde (radio transmitter) sends a signal picked up by surface locating equipment, allowing us to map the exact depth and position of any issue. This combination of live visuals and electronic locating eliminates guesswork and ensures repairs are performed at the right spot the first time.
Will a camera inspection damage my pipes or disrupt my home?
No. The camera heads are small, flexible, and designed to glide through standard residential and commercial drain diameters without scratching or stressing the pipe walls. Because the process requires only an existing clean-out, toilet flange, or exterior access point, there is no excavation, no cutting into walls or floors, and minimal disturbance to daily activities.
What kinds of problems can be identified with a camera inspection?
Besides obvious clogs, the camera can reveal tree-root intrusion, grease or scale buildup, pipe offsets, cracks, collapsed sections, corrosion, and even lost jewelry or construction debris. It also confirms materials (cast iron, PVC, clay, etc.) and pipe diameter, which is invaluable for planning repairs, replacements, or remodels.
How long does an inspection take and what should I expect during the visit?
A typical single-line residential inspection lasts 30–60 minutes. Our technician will set up at the nearest access point, feed the camera through the line while you watch the live feed on a monitor, and comment on any findings. For larger homes, commercial sites, or multiple lines, plan on 1–2 hours. You don’t need to shut off water to the whole house; we simply ask that fixtures along the inspected line not be used during the procedure.
Do you provide a video recording and written report afterward?
Yes. After every inspection you’ll receive a USB drive or cloud link containing the full video, along with time-stamped screenshots of notable issues. We also supply a comprehensive report that outlines pipe condition, exact locations and depths of any defects, and prioritized repair or maintenance recommendations. This documentation is often required for real-estate transactions, insurance claims, and warranty validations.