Emergency Response
Emergency Response | Tank Water Heater | Plumbing | Delano
When your family’s comfort is at stake, HEP’s emergency response team brings fast, fuss-free relief to Delano homes—day or night. Our licensed plumbers arrive fully stocked to diagnose leaks, restore lost hot water, and replace failed components on the spot, sparing you the stress of cold showers and costly water damage. From corroded valves to burst pipes, we treat every call as urgent, delivering transparent pricing and workmanship that’s backed by decades of community trust.
If repair isn’t enough, we can seamlessly swap out your aging tank water heater for a high-efficiency model that’s perfectly sized to your household’s needs. We haul away the old unit, secure all permits, and leave your space spotless—so the only thing you’ll notice is reliably hot water. Choose HEP for responsive expertise that turns a plumbing nightmare into a hassle-free solution, right here in Delano.
FAQs
What situations are considered a tank water heater emergency?
Any sudden loss of hot water, visible leaks from the tank or supply lines, signs of tank rupture (bulging, hissing, heavy rust-colored water), a gas smell near a gas heater, or sparking/burning odors around an electric unit are all emergencies. These conditions threaten property damage, scalding, or carbon-monoxide exposure and require immediate professional attention.
How fast can your emergency plumbers reach my home or business in Delano?
Our on-call technicians are stationed within Kern County and average a 60-minute arrival window anywhere in Delano, day or night. Dispatch is available 24/7/365, including holidays, and GPS-equipped service vans let us give you real-time ETA updates en route.
What should I do while waiting for the plumber to arrive?
If water is leaking, shut off the cold-water supply valve on top of the tank (turn clockwise). For gas heaters, close the gas supply valve and avoid relighting any appliance. For electric units, switch the dedicated breaker to OFF. Mop up standing water, move valuables away from the leak, and open windows if you smell gas. Never attempt to drain, dismantle, or weld the tank yourself; it can be dangerous and void warranties.
Do you service both gas and electric tank water heaters?
Yes. Our technicians are trained and licensed to troubleshoot and repair natural-gas, propane, and electric storage water heaters from all major brands (Bradford White, Rheem, A.O. Smith, State, GE, Whirlpool, and more). We carry universal parts—thermocouples, gas valves, elements, thermostats, anode rods, T&P valves—so most repairs are completed during the first visit.
What if my tank water heater is beyond repair—can you replace it the same day?
In many cases, yes. Each emergency truck stocks 30-, 40-, and 50-gallon standard-efficiency models and expansion tanks. If you need a high-efficiency or larger unit, we can arrange expedited warehouse pickup or next-morning delivery. We handle removal, disposal, code-compliant installation, permit paperwork, and post-install inspection.
How much will emergency service cost, and is my repair covered by warranty?
You’ll receive up-front pricing after diagnosis—no overtime or trip fees inside Delano city limits. Common repairs range from $175–$450; full replacements start around $1,400 including labor. If your heater is still under manufacturer’s parts warranty (typically 6–12 years on the tank, 1 year on labor), we honor it and only bill for non-covered labor or materials. We also back our work with a 1-year workmanship guarantee.