- HEP Plumbing
- Water Heater

Water Heater
Water Heater | Emergency Plumbing | Plumbing | Delano
A burst tank, a pilot light that won’t stay lit, scalding swings in temperature—when your hot water stops cooperating, HEP’s certified technicians are ready with true emergency plumbing that Delano residents can count on. Call any hour of the day or night and our live dispatcher will send a fully stocked service truck, capable of diagnosing, repairing, or replacing your water heater in one streamlined visit. We arrive fast, protect your floors with drop cloths, and explain every option in plain language before work begins.
From simple thermostat tweaks to complete high-efficiency upgrades, we back every repair with transparent, upfront pricing and a satisfaction guarantee. With courteous pros who clean up after themselves and a community-first attitude born right here in Delano, HEP turns plumbing chaos into calm—restoring hot water, comfort, and peace of mind when you need it most.
FAQs
What situations are considered a water-heater emergency, and when should I call your Delano team?
You should treat any active leak, lack of hot water, audible hissing/boiling sounds, the smell of gas, a tripped circuit breaker that immediately resets, or a Temperature & Pressure (T&P) relief valve discharge as an emergency. These issues can quickly cause property damage, scalding, or even carbon-monoxide poisoning. The moment you notice any of these signs in Delano, call us—24 hours a day—so we can dispatch a licensed technician immediately.
Are you really available 24/7 in Delano and the nearby rural areas?
Yes. Our dispatch center is staffed around the clock, including weekends and holidays. We keep at least one fully stocked service vehicle on standby in Delano at all times, allowing average arrival times of 45–60 minutes within city limits and under 90 minutes to most surrounding communities such as Earlimart, McFarland, and Richgrove.
What should I do while I wait for the emergency plumber to arrive?
1) Turn off the cold-water supply valve located on the top of the water heater or at the main shut-off for the house. 2) For gas models, rotate the gas control knob to the "OFF" position; for electric units, switch off the dedicated breaker. 3) If water is leaking, open a nearby hot-water tap to relieve pressure and place towels or a bucket to catch drips. 4) Keep children and pets away from the area and avoid touching electrical components. These steps minimize flooding, scalding, and fire risks until our technician arrives.
Can you diagnose and repair every type of water heater during an emergency visit?
Our trucks carry common replacement parts for standard tank, high-efficiency, hybrid, and tankless units—both gas and electric. Each plumber is factory-trained on Bradford White, Rheem, A.O. Smith, Rinnai, Navien, and Noritz systems, among others. While 85–90 % of emergency calls are repaired on the first visit, if your model requires a specialty part we don’t stock, we’ll place an expedited order and install a temporary solution—such as capping a leaking line—so you’re not left without hot water.
How much does an emergency water-heater repair cost in Delano?
Diagnostic fees start at $79 during normal hours and $129 after hours, which are waived if you proceed with the repair. Because every situation is different, you’ll receive a written, flat-rate quote before work begins. Typical emergency repairs range from $180 for a thermostat replacement to $650 for a gas valve on standard tanks. We accept major credit cards, offer same-day financing, and never charge hidden mileage or "show-up" fees inside Delano ZIP codes 93215 and 93216.
If my heater has to be replaced urgently, who handles permits and code compliance?
The State of California and the City of Delano require a permit and, in most cases, a safety inspection for water-heater replacements—even in emergencies. We take care of the entire process: pulling the permit, installing seismic straps, installing a code-approved drain pan and expansion tank, and scheduling the city inspection. You receive a copy of the permit number for your records, ensuring your new water heater is fully compliant and keeps your homeowner’s insurance valid.