Licensed Technicians
Licensed Technicians | Emergency Plumbing | Plumbing | Delano
Whether your basement floods at 2 a.m. or a water heater bursts during a weekend cook-out, Delano homeowners rely on HEP’s licensed plumbing technicians for rapid, courteous rescue. We’re locals too, so we know the fastest routes across town—and we keep our trucks fully stocked with quality parts to fix most issues on the very first visit.
Reach a live dispatcher 24/7 for leak detection, burst pipe repair, or gas line service, all backed by upfront pricing and our Clean Home Promise. When urgency strikes, trust the team that turns chaos into calm. Trust HEP for emergency plumbing done right in Delano.
FAQs
What situations are considered a plumbing emergency in Delano?
Any issue that risks water damage, health hazards, or loss of essential service is an emergency. Common examples include burst or leaking pipes, sewage backups, overflowing toilets, water heater failures, gas line leaks, and complete loss of water pressure. If you are unsure, call us—our dispatcher can quickly assess whether immediate dispatch is needed.
How fast can your licensed technicians reach my home or business in Delano?
Our emergency line is staffed 24/7, 365 days a year. Because our technicians are locally based in and around Delano, average arrival time is 60 minutes or less. During severe weather or city-wide events, we triage calls by severity but still strive to get a plumber to you as quickly and safely as possible.
Are your plumbers fully licensed and insured to work in Delano?
Yes. Every technician holds a current California C-36 plumbing license, carries full liability coverage, and is bonded according to state and Kern County regulations. We also require ongoing training in the latest safety codes and emergency repair methods, so you can be confident all work meets or exceeds local standards.
How is emergency plumbing service priced, and will I get an upfront quote?
We charge a modest emergency dispatch fee that covers travel and initial assessment. After diagnosing the problem, your technician will present a clear, itemized quote before any repair work begins. Pricing is flat-rate wherever possible to avoid surprises, and we accept all major credit cards, checks, and most home-warranty plans.
What can I do to minimize damage before the plumber arrives?
1) Shut off the main water supply or the nearest isolation valve to the affected fixture. 2) Turn off the water heater’s power or gas supply if it is leaking. 3) Avoid using electrical devices in wet areas. 4) Open faucets to relieve built-up pressure. 5) Mop up standing water with towels or a wet-dry vacuum. These steps lower the risk of property damage and help the technician start repairs faster.
Do you guarantee your emergency repairs?
Absolutely. All parts and labor for emergency services are covered by a written one-year warranty. If the same issue recurs within that period, we will return at no cost to you. Water heaters, fixtures, and specialty equipment may have additional manufacturer warranties that we will register on your behalf.