24/7 Rapid Response
24/7 Rapid Response | Commercial Plumbing | Plumbing | Delano
When a burst pipe halts production or a clogged main threatens customer comfort, Delano businesses trust HEP’s 24/7 rapid response team to get the water flowing again—fast. Our licensed technicians arrive with fully stocked trucks, industrial-grade tools, and the experience to diagnose and resolve any commercial plumbing emergency on the spot, day or night. From restaurants on Main Street to warehouses near the highway, we minimize downtime and safeguard your bottom line with transparent pricing and workmanship that meets code the first time.
Beyond emergencies, we’re the partners you call for preventive maintenance, water-saving retrofits, and large-scale build-outs. We coordinate seamlessly with facility managers and contractors, schedule service around your operating hours, and leave every job site cleaner than we found it. One number, 24 hours, zero worries—HEP keeps Delano running with commercial plumbing expertise you can count on.
FAQs
Do you really operate 24/7, and how quickly can you reach my Delano business in an emergency?
Yes. Our commercial plumbing team is on-call around the clock, 365 days a year. As soon as you call, our dispatcher notifies the nearest certified technician, and most emergencies in Delano are reached within 60 minutes or less. GPS-equipped service vehicles help us choose the fastest route so downtime for your business is kept to an absolute minimum.
What kinds of commercial properties do you service in the Delano area?
We handle plumbing for virtually every type of commercial facility, including restaurants, grocery stores, office buildings, medical and dental clinics, hotels, schools, warehouses, light-industrial plants, and multi-unit housing complexes. If your property has specialized fixtures or equipment, just let us know when you call so we can load the truck with any unique parts that may be required.
Which plumbing problems can your rapid-response team fix?
Our technicians are fully equipped to repair or replace burst pipes, leaking water heaters, clogged sewer or storm lines, grease traps, commercial water softeners, backflow prevention devices, drinking fountains, restroom fixtures, and more. We also provide hydro-jetting, video pipe inspection, slab-leak detection, and boiler service. If water or gas runs through it, we can diagnose and repair it.
How is pricing handled for emergency commercial plumbing work?
Before work begins you receive a clear, written estimate that details labor, parts, and any after-hours surcharges. We bill by the job—never by the hour—so you know the total cost upfront. For ongoing customers we offer priority account status with preferred rates and net-30 invoicing. All major credit cards, ACH, and corporate P-cards are accepted on site for one-time emergencies.
Are your plumbers licensed, insured, and compliant with Delano and Minnesota codes?
Absolutely. Every technician holds a current Minnesota Journeyman or Master Plumber license, carries $2 million in liability insurance, and maintains OSHA safety certification. We obtain all required City of Delano permits and schedule inspections when code mandates, ensuring your project passes the first time and your business avoids fines or shutdowns.
Can you set up a preventive maintenance plan for my facility?
Yes. We customize service schedules—monthly, quarterly, or semi-annual—based on your equipment load, water usage, and regulatory requirements. Typical plans include drain and grease trap cleaning, water heater descaling, backflow testing, fixture inspections, and infrared leak scans. Regular maintenance minimizes unexpected shutdowns, extends equipment life, and helps you budget accurately for plumbing costs.