24/7 Emergency Crew
24/7 Emergency Crew | Commercial Plumbing | Plumbing | Deer Lodge
When a burst pipe floods your restaurant at 2 a.m. or the hotel boiler refuses to fire before sunrise, HEP’s 24/7 emergency crew is already on the road to Deer Lodge. We arrive fast, fully equipped, and ready to restore flow with minimal downtime, because we know every minute of disruption costs revenue and reputation. Our licensed technicians diagnose quickly, communicate clearly, and fix it right the first time—whether that means jet-clearing a main line, repairing a leaking fire-suppression system, or tracking down a mystery odor before your first guests walk through the door.
Beyond around-the-clock rescues, we’re the partner local businesses trust for scheduled maintenance that prevents surprises. From grease-trap cleaning and backflow certification to water-heater upgrades sized for peak demand, our commercial plumbing expertise keeps everything moving so you can focus on customers, not clogs. One call to HEP, and Deer Lodge’s plumbing worries are off your plate for good.
FAQs
What counts as a plumbing emergency for Deer Lodge businesses, and when should I call your 24/7 crew?
Any situation that threatens health, safety, or the ability of your business to stay open qualifies as an emergency. This includes burst or frozen pipes, sewage back-ups, gas or water leaks, blocked main drains, failed water heaters or boilers, overflowing fixtures, and any leak that risks structural damage. If shutting off a valve will not fully contain the problem—or if doing so would halt essential operations—call our emergency line right away. We answer 24/7/365, including holidays.
How fast can your emergency commercial plumbers reach my Deer Lodge property?
Our on-call technicians are stationed within Deer Lodge and neighboring Powell County communities. Once a dispatcher confirms your address, they immediately route the closest crew. Typical arrival is 30–60 minutes within city limits and 60–90 minutes for outlying industrial sites, weather and road conditions permitting. We provide live GPS tracking links so you can see exactly when help will arrive.
Are your plumbers licensed and insured to work on specialized commercial systems such as grease traps, backflow preventers, and boilers?
Yes. Every field technician holds a current Montana Journeyman or Master Plumber license and receives manufacturer-certified training on commercial fixtures and equipment. We carry liability and workers’-comp insurance that meets or exceeds state and municipal requirements for restaurants, healthcare facilities, schools, and industrial plants. Documentation is available on request for safety audits or insurance claims.
Will my business operations be disrupted during an emergency service call?
Minimizing downtime is our top priority. We start with a rapid containment plan—isolating affected zones, setting up bypass piping, and deploying water-removal equipment—to keep unaffected areas open. When feasible, we schedule noisy or intrusive repairs outside your peak business hours. Our crews use commercial-grade floor protection, HEPA vacuums, and negative-air machines to control mess, odor, and airborne contaminants so staff and customers remain comfortable and safe.
Do you carry the parts and equipment needed for same-visit repairs on commercial fixtures and piping?
Our service vans are stocked as rolling warehouses with over 2,000 SKUs—everything from 2" and 4" no-hub couplings to sensor faucet solenoids, RPZ backflow repair kits, and high-temp steam gaskets. We also bring hydro-jetters, pipe-freezing rigs, sewer cameras, and pro-press machines. While specialty items occasionally require ordering, we resolve more than 85% of Deer Lodge commercial emergencies during the first visit.
How are after-hours emergency plumbing services priced, and will I receive an upfront estimate?
We apply a standard emergency dispatch fee that covers the immediate response and diagnostic. After the initial assessment, you receive a written scope of work with flat-rate labor and parts pricing—no hidden weekend or holiday multipliers. Once you authorize the estimate, the amount is locked in unless unforeseen conditions are documented and approved by you. We accept major credit cards, checks, and purchase orders, and we can coordinate directly with your insurance carrier for covered losses.