Free In-home Testing
Free In-home Testing | Water Purification | Plumbing | Decherd
From historic downtown Decherd to the rolling hills beyond, HEP brings its decades-strong plumbing know-how right to your sink—at no charge. Our licensed technicians arrive with advanced testing kits, checking for hard-to-spot culprits like iron, sulfur, excess chlorine, or corrosive pH levels. In about 30 minutes you’ll have clear, easy-to-read results, plus friendly answers to every “why” and “what now?” you can think of.
If your water needs more than a simple filter, we design a tailor-made water purification plan that matches your home’s plumbing, your family’s habits, and your budget. No cookie-cutter systems, no hidden fees—just cleaner, fresher water and the peace of mind that comes from letting a trusted Middle Tennessee neighbor handle the details. Schedule your free in-home test today and taste the HEP difference tomorrow.
FAQs
What does your free in-home water test in Decherd include?
Our technician will come to your residence and collect samples from several faucets to evaluate pH, hardness, iron, chlorine, total dissolved solids, and possible bacterial activity. We also inspect visible plumbing for corrosion or scaling and review your current filtration or softening equipment. The entire test is performed on-site, so you receive immediate, easy-to-understand results.
How long does the appointment take, and do I need to prepare anything?
A standard visit lasts 30–45 minutes. Please clear access to a kitchen or utility sink and, if possible, avoid using large amounts of water (laundry, dishwasher) right before we arrive so the sample is representative. No other preparation is necessary—our technician brings all testing kits and protective gear.
Is there any cost or obligation to purchase equipment after the test?
No. The in-home water analysis is 100 % free, and you are under no obligation to buy a filtration or softening system. We provide a written report of the findings along with recommended solutions; what you choose to do afterward is entirely up to you.
What kinds of water problems can the test identify?
The screening detects common issues such as excessive hardness (scale buildup), high iron or manganese (orange or black staining), chlorine taste and odor, acidic water (blue-green pipe corrosion), and elevated total dissolved solids. If preliminary checks suggest bacterial contamination, we can arrange a laboratory culture test at a discounted rate.
Do you service wells as well as city water customers in Decherd?
Yes. We tailor our testing to the source of your water supply. For municipal customers, we focus on treatment by-products like chlorine and chloramines, while well owners receive additional checks for iron, sulfur, and potential bacterial presence. In either case, our recommendations are customized to local water quality conditions.
How do I schedule a free in-home test, and how soon can you come out?
Call our Decherd office at (931) 555-0147 or fill out the online booking form. We offer appointments Monday through Saturday, including early-evening slots for working households. Most customers can be scheduled within 2–3 business days, and emergency visits may be available the same day depending on technician availability.