Insured Technicians
Insured Technicians | Tankless Water Heater Install | Plumbing | Decherd
Enjoy endless hot water in Decherd with HEP’s fully insured plumbing technicians at your service. Our experts arrive on time, protect your home like it’s their own, and handle every detail of a professional tankless water heater install—from removing the old tank to fine-tuning the new high-efficiency system. You’ll notice the difference right away: a sleek unit that saves space, lowers energy bills, and delivers a continuous flow of perfectly heated water whenever you need it.
Backed by top-tier manufacturer training and HEP’s satisfaction guarantee, we tailor each installation to your family’s usage, water quality, and budget. Say goodbye to cold-shower roulette and bulky tanks; say hello to comfort, convenience, and peace of mind. Schedule your appointment today and discover why neighbors across Decherd trust HEP to keep the hot water—and the good vibes—flowing.
FAQs
What are the main advantages of switching to a tankless water heater in Decherd?
Tankless (on-demand) units heat water only when you open a tap, eliminating standby losses that traditional tanks create. In our region that translates to energy savings of 20–40 %, a virtually endless supply of hot water, and up to 16 ft² of floor-space recovered. Modern gas or electric models are also eligible for federal tax credits and Tennessee Valley Authority energy rebates, lowering your upfront cost. Because our insured technicians size the system precisely for your household, you’ll enjoy consistent temperatures even during winter well-water inflows that can dip below 50 °F.
How long does a typical tankless water heater installation take?
Most residential installations in Decherd are completed the same day. A straightforward replacement of an existing tank with nearby gas/electric service usually takes 4–6 hours. If we’re relocating the unit, upsizing the gas line, or adding new 220-V wiring, the job may extend to 6–8 hours. Before starting, our technician walks you through the scope of work and provides a timetable, so you know exactly when hot water will be restored.
Do your insured technicians handle permits and local code compliance?
Yes. Franklin County requires a plumbing permit and, for gas units, a mechanical inspection. Our insured, state-licensed technicians pull all necessary permits, coordinate inspection appointments, and ensure the installation meets the 2021 International Plumbing & Fuel Gas Codes adopted by Decherd. You receive documentation for your records, which also protects manufacturer warranties and future home resale value.
How do I determine the right size (flow rate) for my tankless water heater?
We perform a free on-site assessment that adds up the simultaneous flow rates of fixtures you’re likely to use—e.g., shower (2 gpm) + dishwasher (1.5 gpm) + washing machine (2 gpm). We then factor in the required temperature rise, which in Decherd averages 70 °F (from 50 °F groundwater to 120 °F delivery). Based on these numbers, we recommend a unit capable of 6–8 gpm for a typical 3-bathroom household. Correct sizing ensures you never experience lukewarm water when multiple fixtures run.
What maintenance does a tankless water heater need, and do you offer service plans?
Unlike tanks that corrode from stored water, tankless units mainly need annual descaling to remove mineral buildup—especially important here, where our water hardness averages 6–8 grains per gallon. During a maintenance visit we flush the heat exchanger with food-grade vinegar, clean the inlet filter, inspect the burner or heating elements, and verify venting integrity. We offer affordable service plans that include this visit, priority scheduling, and 10 % discounts on any out-of-warranty repairs.
What warranties and workmanship guarantees do you provide?
Most leading manufacturers (Rinnai, Navien, Rheem) back their heat exchangers for 10–15 years and parts for 5 years. Our company adds a 2-year labor warranty, meaning if any installation-related issue arises, we fix it at no cost. Because our technicians are fully insured and background-checked, you’re further protected against accidental property damage. All warranty information is registered with the manufacturer before we leave your driveway.