Workmanship Guarantee
Workmanship Guarantee | Plumbing Fixture Replacements | Plumbing | Decherd
From a leaky faucet to an outdated shower valve, even the smallest drip can erode your comfort—and your wallet. HEP’s workmanship guarantee means every job we perform in Decherd is backed by our promise of precision, cleanliness, and long-lasting results. We arrive on time with fully stocked trucks, swap worn fixtures for efficient, stylish upgrades, and leave your space spotless, so the only evidence we were ever there is water flowing exactly where it should.
Whether you’re refreshing a guest bath or outfitting your dream kitchen, our licensed technicians handle plumbing fixture replacements with craftsmanship that stands the test of time. Transparent pricing, courteous service, and a rock-solid guarantee give you total peace of mind; if something isn’t right, we’ll make it right—no questions, no hassle. Call HEP today and rediscover how smooth, quiet, and dependable your plumbing can be.
FAQs
What does your workmanship guarantee cover for plumbing fixture replacements in Decherd?
Our workmanship guarantee covers every aspect of the labor involved in removing your old fixture and installing the new one—faucets, sinks, toilets, shower valves, garbage disposals, and more. If any issue arises as a direct result of our installation techniques—such as loose connections, improper sealing, misaligned mounting, or non-compliant piping—we will return promptly, at no cost, to correct the problem.
How long is the workmanship guarantee valid?
For all residential fixture replacements performed in Decherd, we guarantee our workmanship for a full two (2) years from the date of installation. This period exceeds the state’s minimum requirements and provides ample time for you to discover and report any defects related to our labor.
Does the guarantee also cover the fixtures themselves?
Most fixtures come with a manufacturer’s parts warranty that ranges from one to lifetime coverage. While our workmanship guarantee only applies to the labor portion, we will facilitate any manufacturer warranty claims on your behalf during the two-year workmanship period at no service charge. After that, we can still assist for a modest trip fee.
What should I do if I notice a leak or malfunction after the installation?
Call our local Decherd office or submit a service request online as soon as you detect a problem. We prioritize guarantee calls and typically schedule a technician within 24–48 hours. There are no diagnostic or return-visit fees for covered workmanship issues.
Do I need to keep any paperwork or register the guarantee?
Your signed invoice automatically activates the workmanship guarantee—no extra registration required. We recommend keeping a digital or paper copy of the invoice for your records, but we also archive all job details in our secure system, so we can retrieve them if you ever misplace your paperwork.
Is the workmanship guarantee transferable if I sell my home?
Yes. If you sell your property within the two-year coverage window, the guarantee automatically transfers to the new homeowner for the remaining term. Simply provide the new owner with a copy of the original invoice or have them contact us, and we’ll update our records accordingly.