- HEP Plumbing
- Point-of-entry Filtration

Point-of-entry Filtration
Point-of-entry Filtration | Water Purification | Plumbing | Decatur
Imagine turning on any tap in your Decatur home and knowing the water flowing out is as clean and refreshing as a mountain spring. HEPâs point-of-entry filtration system treats every drop the moment it enters your plumbing, stripping away sediment, chlorine, chemicals and unpleasant odors before they ever reach your kitchen, bathroom or laundry room. From softer skin and brighter laundry to extended appliance life, youâll feel the difference in every splashâand youâll taste it in every sip.
Our master plumbers tailor each installation to your homeâs unique water profile, then back it with transparent pricing, five-star service and 24/7 local support. Say goodbye to bottled water, bulky pitchers and unreliable faucet filters; with HEP, whole-home water purification starts the moment the main line crosses your foundation, delivering pure confidence from the first glass to the last load of dishes.
FAQs
What is a point-of-entry (POE) water filtration system and how does it differ from under-sink filters?
A POE system, often called a whole-house filter, is installed on the main water line where it first enters your Decatur home. Every tap, shower, and appliance receives treated water. By contrast, under-sink or countertop filters (point-of-use, or POU) purify water only at a single fixture. If you want consistent water quality for bathing, laundry, cooking, and drinking, a POE system is the comprehensive option.
Why are POE filtration systems recommended for homes in Decatur?
Decaturâs municipal supply meets federal safety standards, but it can still carry chlorine, sediments, hardness minerals, and occasional traces of organic contaminants picked up in aging distribution mains. A POE system removes or reduces these substances before they reach your plumbing, protecting your pipes and appliances, improving taste and odor, and giving you softer, cleaner water throughout the house.
What contaminants will your POE system reduce or remove?
Our standard whole-house package combines multi-stage sediment filtration, catalytic carbon, and optional water softening. This set-up targets: ⢠Sand, silt, rust, and other particulates âĽ5 microns ⢠Chlorine and chloramine used by the City of Decatur for disinfection ⢠Volatile organic compounds (VOCs) and disinfection by-products that can affect taste and odor ⢠Hardness minerals (calcium, magnesium) that cause scale on fixtures and appliances ⢠Trace pesticides or herbicides that may enter groundwater during heavy rains Custom media cartridgesâsuch as iron/manganese reduction or UV sterilizationâcan be added based on a free water test.
How is a whole-house filtration system installed and how long does it take?
One of our licensed plumbers locates the main shut-off (usually in the crawl space or basement), cuts into the line, and mounts the filtration tanks on a bypass manifold for easy servicing. The job generally takes 3â5 hours and requires shutting the water off only during the cut-in phase (about 30â45 minutes). We pull any required Decatur building permits and leave your plumbing compliant with local code.
What maintenance will I need to perform and how often?
Most homeowners only need to replace the pre-filter cartridge every 6â12 months, depending on sediment levels. Carbon media typically lasts 5â7 years before re-bedding, and water-softener resin can last 10 years or more with proper salt replenishment. We offer affordable maintenance plans that include annual check-ups, flow-rate testing, media inspection, and on-the-spot replacements so you never have to track the schedule yourself.
How much does a POE filtration system cost in Decatur and what savings can I expect?
Installed prices start around $1,800 for a sediment+carbon set-up and average $2,800â$3,600 when a softener or specialty media is added. Financing options are available. In terms of savings, customers typically notice: ⢠20â30% longer appliance lifespans due to reduced scale ⢠Up to 50% less spending on bottled water and cleaning products ⢠Lower energy bills on water heaters (scale-free elements heat more efficiently) ⢠Fewer plumbing repairs caused by corrosion or clogging These long-term benefits often offset the initial investment within 3â5 years.