Upfront Pricing
Upfront Pricing | Toilet Upgrades and Replacements | Plumbing | Decatur
When a leaky seat, constant clogs, or soaring water bills tell you it’s time for a change, HEP’s licensed pros are ready to roll up in Decatur with honest, upfront pricing that never shifts after the work begins. Our specialists listen to what you want—whether that’s a sleek low-flow model, a comfort-height fixture, or a complete bathroom refresh—and then provide a transparent quote before a single tool leaves the truck. No hidden fees, no last-minute markups, just crisp, clean installs backed by our workmanship guarantee and decades of local plumbing know-how.
Choose HEP for toilet upgrades and replacements and you’ll enjoy fast scheduling, respectful technicians who protect your home, and a tidy finish that leaves your bathroom looking better than we found it. We haul away the old unit, walk you through the new features, and stand by 24/7 in case you ever need us again. From heritage bungalows near Bank Street to modern condos downtown, we keep Decatur flushing happy—one dependable throne at a time.
FAQs
What types of toilet upgrades do you offer in Decatur?
We install and service a full range of modern toilets, including water-saving high-efficiency models (1.28 gpf or less), dual-flush units, comfort-height or ADA-compliant bowls, skirted designs for easy cleaning, pressure-assisted systems, and smart toilets with bidet seats or touch-free flushing. If you have a specific brand or style in mind—such as Kohler, Toto, American Standard, or Gerber—we can source it and provide recommendations based on your plumbing system, bathroom layout, and budget.
How does your upfront pricing work?
Before any work begins, a licensed plumber performs an on-site evaluation, explains all viable repair or replacement options, and provides a flat-rate quote that covers labor, materials, haul-away, and taxes. The price you approve is the price you pay—there are no hidden fees for evening or weekend appointments, travel, or unforeseen complications we could have identified during the inspection. If we discover something unexpected inside the wall or floor, we pause, show you the issue, and present a written change order before proceeding.
When should I consider replacing my toilet instead of repairing it?
Replacement is usually more cost-effective when: 1) the porcelain is cracked or crazed; 2) the bowl or tank sweats or wobbles due to flange damage; 3) internal parts have corroded repeatedly and repairs exceed 50% of the price of a new toilet; 4) the toilet was made before 1994 and uses 3.5 gpf or more, inflating your water bill; or 5) you need ADA height, easier cleaning, or better aesthetics for a remodel. We will run the numbers for you so you can compare repair vs. replacement costs and water-bill savings.
Do you handle permits and code compliance for toilet replacements in Decatur?
Yes. While most toilet swaps are considered minor plumbing work, certain situations—such as relocating a flange, modifying drain lines, or adding a bidet seat outlet—require a permit and inspection by the City of Decatur or DeKalb County. Our team pulls the appropriate permits, schedules inspections, and ensures the installation meets Georgia state plumbing code (UPC/IPC), local amendments, and ADA requirements where applicable.
How long does a typical toilet replacement take?
A standard like-for-like replacement with no flange repair usually takes 1.5 to 2 hours, including removal, new wax (or wax-free) ring installation, leveling and shimming, caulking, and testing for leaks. If we must rebuild or raise the closet flange, correct subfloor rot, or run a new water shut-off, the appointment can extend to half a day. We give you a time window when you schedule and keep you updated by text when the crew is on the way.
Are high-efficiency or dual-flush toilets worth the investment?
For most Decatur homeowners, yes. Switching from a 3.5 gpf toilet to a 1.28 gpf high-efficiency model saves roughly 12,000 gallons of water per year for a family of four—about $80 to $100 in annual utility costs. Dual-flush units let you choose 0.8 gpf for liquids and 1.28 gpf for solids, boosting savings. Rebates from the City of Decatur or Georgia Environmental Finance Authority can offset part of the purchase price, and WaterSense-labeled toilets often qualify. We’ll help you calculate payback periods and assist with rebate paperwork.