Water Heater Service

HEP PlumbingWater Heater Service

Water Heater Service | Tank Water Heater | Plumbing | Decatur

When crisp Alabama mornings hit Decatur, nothing beats the rush of hot water that greets you in the shower. HEP’s licensed plumbers keep that comfort flowing with fast, dependable care for your tank water heater—from precision installations that match your home’s demands to pinpoint repairs that restore heat before you miss a beat. We carry leading brands, stock most parts on our trucks, and back every service with straight-forward pricing, so you never face cold surprises.

Call on the hometown team that treats you like family. Whether your existing unit needs a flush and tune-up, you’re eyeing a high-efficiency upgrade, or an emergency leak threatens to flood the basement, HEP is ready 24/7 to protect your home and budget. Schedule today and feel the difference a well-maintained tank water heater makes in comfort, energy savings, and peace of mind.

FAQs

What kinds of tank water heaters do you service in Decatur?

Our licensed plumbers work on every major brand and fuel type of conventional storage-tank units, including natural gas, propane, and electric models from 20 to 120 gallons. Whether you have a standard atmospheric-vent heater, a power-vent model, or a high-recovery commercial tank, we can troubleshoot, repair, flush, or replace it. We also handle warranty claims for leading manufacturers such as Rheem, Bradford White, AO Smith, and State.

How can I tell if my tank water heater needs repair or full replacement?

Warning signs include water that won’t heat past lukewarm, rusty or discolored hot water, rumbling or popping noises, pooling water under the tank, a rotten-egg odor, or a sudden spike in gas or electric bills. If the tank is more than 8–12 years old, has visible corrosion, or leaks from the tank body itself, replacement is usually the safest and most cost-effective option. For newer units with minor issues—such as a failed thermostat, heating element, pilot assembly, or T&P valve—repairs generally make sense and can extend service life.

What is the average lifespan of a storage-tank water heater in Decatur’s climate?

In the Atlanta metro area, the typical lifespan is 8–12 years for gas units and 10–15 years for electric models. Hard water minerals, elevated sediment from our municipal supply, and frequent on/off cycling shorten the life of the glass-lined steel tank. Regular annual flushing and anode-rod replacement can add 2–5 years to these averages.

How long does it take to install or replace a tank water heater?

A straightforward like-for-like replacement usually takes 2–3 hours, including draining the old unit, setting the new tank, connecting water, gas, or electrical lines, and bringing the installation up to current Decatur code (expansion tank, seismic straps, and drip pan). If you’re switching fuel types, relocating the heater, or adding recirculation lines, expect 4–6 hours or a full day.

Are there energy-efficiency incentives for new tank water heaters in Decatur?

Yes. Georgia Power and Atlanta Gas Light periodically offer rebates for high-efficiency models (0.64–0.70 UEF for gas, 0.93+ UEF for electric). Federal tax credits under the Inflation Reduction Act may provide up to $600 for ENERGY STAR certified units installed through 2032. We handle the paperwork and can advise on models that qualify, helping you save on both upfront costs and utility bills.

What maintenance should I schedule to keep my tank water heater safe and efficient?

We recommend an annual service that includes draining and flushing sediment, testing the T&P safety valve, inspecting the anode rod, checking gas combustion or electrical connections, adjusting the thermostat to 120 °F, and examining for leaks or corrosion. This quick tune-up prevents scale buildup, lowers energy use, maintains water quality, and catches small issues before they become emergency leaks.

HEP Plumbing
Book Online
(423) 228-7696