Same-day Appointments
Same-day Appointments | Tank Water Heater | Plumbing | Decatur
Need hot water back on today? HEP’s licensed plumbers arrive in Decatur with fully stocked trucks, ready to repair, replace, or install your tank water heater before dinnertime. From sudden leaks to lukewarm showers, we diagnose problems fast, quote upfront, and get right to work so you’re never left waiting for comfort.
Our courteous techs respect your home as much as your time—shoe covers, spotless clean-ups, and clear communication come standard. With honest pricing, industry-leading warranties, and a satisfaction guarantee, choosing HEP means choosing peace of mind. Book your same-day appointment now and enjoy reliable hot water again tonight!
FAQs
Do you really offer same-day service for tank water heater issues in Decatur?
Yes. When you call before noon, our dispatch team can send a licensed plumber to any address in Decatur the very same day—often within a 2-hour arrival window. We keep commonly needed parts (thermocouples, elements, thermostats, flex lines, gas valves, anode rods, etc.) on our service vehicles so most repairs or replacements are completed in a single visit.
What types and brands of tank water heaters can you repair or replace?
Our technicians are trained to work on all residential gas and electric storage-tank units, including conventional atmospheric-vent, power-vent, and high-efficiency models from Rheem, A.O. Smith, Bradford White, State, GE, Whirlpool, and more. We service 30-, 40-, 50-, 75-, and 80-gallon capacities and can install code-compliant replacement units the same day if your old heater is beyond repair.
How much does a same-day tank water heater repair or replacement cost?
Typical repair visits in Decatur range from $175–$450, depending on the part required and labor time. Full replacements start around $1,250 for a standard 40-gallon gas model installed to current Georgia plumbing code, including new expansion tank, water shut-off valve, and haul-away of the old unit. We provide an up-front, flat-rate written quote before any work begins, so there are no surprises.
What signs indicate I should schedule service right away?
Call us for a same-day appointment if you notice: • No hot water or water is lukewarm • Pilot light won’t stay lit • Rusty or discolored hot water • Popping or rumbling noises from the tank • Water pooling around the base • A rotten-egg or burning smell near the heater. Addressing these symptoms promptly can prevent floods, gas leaks, or complete unit failure.
Are after-hours or weekend appointments available for emergencies?
Absolutely. We have plumbers on call 24/7 for urgent situations such as active leaks or CO/gas concerns. After-hours and weekend visits incur a modest emergency fee, but you’ll still receive an exact quote before we start. Our goal is to protect your home and restore hot water as quickly and safely as possible.
What should I do to prepare for the technician’s arrival?
Clear a path to the water heater and remove items stored around the unit so the plumber has at least 2–3 feet of working space. If the heater is leaking heavily, shut off the cold-water supply valve above the unit and turn the gas control knob to the OFF position (or flip the breaker for electric models). Have any warranty paperwork ready if your heater is still under manufacturer coverage; we’re happy to handle warranty claims on your behalf.