- HEP Plumbing
- Hot Water

Hot Water
Hot Water | Tank Water Heater | Plumbing | Decatur
When Decatur families wake up to a lukewarm shower or a suddenly silent laundry cycle, they call HEP because they know our licensed plumbers can restore steady, soothing hot water fast. We specialize in diagnosing leaks, replacing worn elements, and installing the right-sized tank water heater that matches your household’s demand and budget. From flushing away sediment to upgrading outdated units, our team treats your home with the same care we give our own—you’ll barely notice we were there, except for the perfectly heated water.
Every service visit includes transparent pricing, energy-saving recommendations, and a workmanship guarantee that keeps surprises off your utility bill. Whether you need an emergency repair tonight or you’re planning a proactive upgrade before winter, HEP delivers prompt scheduling, courteous technicians, and professionalism that has made us Decatur’s trusted name in hot water plumbing for more than a decade. Reach out today and feel the difference the moment you turn the tap.
FAQs
How long does it usually take to install a new tank-style water heater in Decatur?
Most standard replacements take 2–4 hours once the plumber is on-site. This includes draining the old unit, disconnecting gas or electric lines, removing the old tank, positioning the new heater, reconnecting utilities, filling, bleeding air, and testing. Extra time may be needed if the location is hard to access, if we have to bring the installation up to current Decatur/DeKalb County code, or if you choose to add options such as an expansion tank or seismic straps.
What size tank water heater is right for my household?
Sizing is mainly based on your home’s peak hour demand—how many gallons of hot water you use during the busiest 60-minute period. A typical guide is: • 1–2 people: 30–40 gallons • 2–4 people: 40–50 gallons • 4–5 people: 50–65 gallons • 5+ people: 65–80 gallons We also look at the first-hour rating (FHR), fixture flow rates, and whether you have high-demand appliances like large soaking tubs. During your free estimate our technician will calculate your FHR and suggest the most efficient size so you’re never left with a cold shower but don’t pay to heat water you don’t use.
Should I repair or replace my existing tank water heater?
A repair is usually recommended when the unit is less than 8 years old and has isolated issues such as a malfunctioning thermostat, pilot light, or heating element. Replacement is the better investment if the tank is 10+ years old, leaking from the shell, rust-colored water is appearing, or repair costs exceed about 50% of the price of a new heater. Modern models are up to 20% more efficient than units installed a decade ago, so replacement often lowers monthly energy bills as well.
How much does a new tank water heater installation cost in Decatur?
Prices vary with capacity, fuel type, efficiency rating, and any code upgrades, but local homeowners typically spend $1,100–$2,500 for a complete installation. This range includes the heater itself, pan, gas shut-off, water shut-off, expansion tank (required by Decatur codes on closed systems), labor, haul-away, and permit fees. We provide upfront, flat-rate quotes after a quick on-site assessment so there are no surprises on your final invoice.
Do I need a permit or inspection for a water heater replacement in Decatur?
Yes. The City of Decatur and DeKalb County require a plumbing permit for water heater replacements, whether gas or electric. After installation, a county inspector verifies proper venting, seismic strapping, T&P valve discharge, and that the unit meets the 2020 Georgia State Minimum Standard Plumbing Code. We handle the permitting process for you and coordinate inspection appointments to ensure your new heater is 100% compliant.
What maintenance can extend the life of my tank water heater?
1. Flush the tank annually to remove sediment common in Decatur’s moderately hard water. This prevents efficiency losses and rumbling noises. 2. Check the anode rod every 2–3 years and replace it when more than 50% is eaten away. A healthy rod sacrifices itself so the tank won’t corrode. 3. Inspect and test the T&P relief valve yearly. 4. Keep the thermostat at 120 °F—hot enough to prevent bacterial growth but low enough to curb energy use and scald risks. 5. Make sure the area around the heater is dust-free and has adequate ventilation. Regular maintenance can push a quality tank water heater to 12–15 years of reliable service instead of the average 8–10 years.