Camera Inspections
Camera Inspections | Drain Opening | Plumbing | Decatur
When a stubborn clog brings life in Decatur to a standstill, HEP’s licensed plumbers arrive with more than a plunger—they bring high-definition answers. Our specialized cameras snake through the line, revealing every crack, root intrusion, and grease buildup in real time. By seeing the problem from the inside out, we pinpoint the exact cause and location of the blockage, allowing us to recommend the fastest, most cost-effective solution for reliable drain opening without guesswork or unnecessary digging.
Homeowners and businesses across Decatur count on HEP for transparent footage, honest advice, and same-day service that restores flow before backups become disasters. From vintage bungalow pipes to modern commercial systems, our camera inspections help you plan ahead, prevent future surprises, and keep water moving the way it should. Call or book online today, and let HEP turn that hidden obstruction into a clear, free-flowing line.
FAQs
What is a plumbing camera inspection and why would I need one for my clogged drain in Decatur?
A plumbing camera inspection involves inserting a waterproof, high-resolution video camera on a flexible cable into your drain or sewer line. It lets our technician see exactly what is happening inside the pipe—including grease buildup, intrusive roots, collapsed sections, or foreign objects—without invasive digging. In Decatur’s older homes and businesses, this precise visual check saves time, prevents guesswork, and tells us the most effective way to open the drain and prevent repeat clogs.
How does the camera inspection process work when your technician arrives?
First we run water to confirm the drain problem and locate the best access point (usually a clean-out). The camera is then fed through the line while the live video is displayed on a monitor; you are welcome to watch. We mark the depth and exact location of any blockage or damage from above ground with a locator tool. Once the issue is identified, we immediately recommend the right opening method—such as power rodding, hydro-jetting, or spot repair—saving you an extra trip or hidden costs.
Can a camera inspection pinpoint the exact spot of a blockage or pipe damage?
Yes. Our equipment includes a built-in radio transmitter that sends a signal to an above-ground locator wand, telling us within inches where the camera head is underground. This accuracy lets us target stubborn clogs, breaks, or misaligned joints without tearing up large portions of yard or pavement. It also documents the problem on video so you can see proof before approving repairs.
Is a camera inspection safe for older cast-iron or clay sewer lines common in Decatur?
Absolutely. The camera head is smooth, rounded, and smaller than most clogs, so it won’t scratch fragile pipe walls. Because we only use water to lubricate the line, no harsh chemicals or high-pressure jets are applied during the inspection itself. In many cases, discovering small cracks or scale buildup early allows us to restore aging pipes with trenchless methods instead of full replacement.
How much does a camera inspection cost, and is it included when you open the drain?
For customers in Decatur, our standard camera inspection starts at $195, which includes locating and digital video footage. If you proceed with a same-day drain opening or repair performed by our team, we credit a portion—or sometimes all—of that fee toward the work. We always provide upfront pricing before any service begins, so you never face surprise charges.
How quickly can you schedule a camera inspection and drain opening in Decatur, and do you offer emergency service?
We schedule most routine inspections within 24 hours, with convenient two-hour arrival windows. For urgent backups, our on-call crew is available 24/7 and can often arrive within 60–90 minutes anywhere in Decatur or surrounding neighborhoods. All trucks carry cameras, locating equipment, and several drain-opening tools, enabling us to diagnose and clear most blockages in a single visit—even on nights, weekends, and holidays.