24/7 Emergency Response
24/7 Emergency Response | Plumbing | Dayton
When the unexpected strikes—whether it’s a midnight pipe burst or a weekend water heater failure—HEP’s 24/7 emergency response team races across Dayton with fully stocked trucks and seasoned technicians ready to restore calm. We answer the phone in seconds, arrive in minutes, and solve the issue with expertise rooted in decades of plumbing experience, so you can get back to life without the stress of lingering leaks or mounting water damage.
From transparent, up-front pricing to tidy clean-ups and industry-leading guarantees, every detail of our service is designed around your peace of mind. Save our number, day or night, and discover why homes and businesses across Dayton trust HEP for fast, friendly, and reliable plumbing rescue whenever disaster tries to strike.
FAQs
What types of plumbing emergencies do you handle?
Our 24/7 team is equipped to resolve burst or leaking pipes, sewer backups, blocked drains, overflowing toilets, broken water heaters, gas line leaks, sump pump failures, and any other urgent situation that threatens your home or business. If water or sewage is flowing where it shouldn’t—or you smell gas—call us right away.
How fast can you reach my Dayton property?
Because we keep fully stocked service vehicles stationed throughout the Dayton metro area, a licensed technician can usually be at your door within 60 minutes of your call. Travel times may vary slightly during severe weather or peak traffic, but we will always give you a realistic arrival window and keep you updated en route.
Are your emergency services really available 24/7, including weekends and holidays?
Yes. Plumbing emergencies don’t take a day off, and neither do we. Our dispatch center is staffed around the clock—nights, weekends, and all major holidays—so you’ll always reach a live representative who can send help immediately.
Will I pay extra for late-night or holiday service?
No. We never add after-hours, weekend, or holiday surcharges. You’ll receive the same transparent, upfront pricing any time you call, and we’ll review all costs with you before work begins so there are no surprises when the job is done.
What should I do while waiting for the plumber to arrive?
If safe to do so, turn off the water supply at the closest shut-off valve or at the main house valve to stop further flooding. Avoid using any fixtures connected to the problem line. For water heater emergencies, switch the unit to the OFF position. If you suspect a gas leak, evacuate immediately and call 911 from outside the building. Our dispatcher can guide you step-by-step until help arrives.
Is your work guaranteed, and are your plumbers licensed and insured?
Absolutely. All of our technicians are Ohio-licensed, background-checked, and fully insured. We back every emergency repair with a written workmanship guarantee and manufacturer warranties on parts we install, giving you total peace of mind long after the initial crisis is resolved.