- HEP Plumbing
- Softening Systems

Softening Systems
Softening Systems | Water Purification | Plumbing | Dayton
Hard water and hidden contaminants don’t stand a chance against HEP’s expert team. Our certified plumbers install and maintain advanced softening units that strip away calcium, magnesium, chlorine, and even trace metals, leaving every faucet in your Dayton home running crystal-clear. From the first free water test to the final system tune-up, you’ll enjoy friendly service, transparent pricing, and a noticeable difference you can see, taste, and feel.
Pairing proven softening technology with state-of-the-art water purification, we tailor each setup to your family’s exact needs—so coffee brews brighter, laundry feels softer, and pipes stay scale-free for years. When you’re ready for healthier hydration and longer-lasting appliances, one call to HEP brings worry-free water right to your tap.
FAQs
Is Dayton’s water really hard enough to justify a softening system?
Yes. The Miami Valley region, including Dayton, draws most of its municipal supply from limestone-rich aquifers. Hardness levels typically range from 18–25 grains per gallon (gpg), far above the 7 gpg level at which scale, soap scum, and appliance buildup become noticeable. A properly sized softener removes the excess calcium and magnesium ions, protecting plumbing, water heaters, and fixtures while improving soap efficiency.
How does a water softener differ from a whole-house filtration or purification system?
A softener uses ion-exchange resin to swap hardness minerals (calcium and magnesium) for sodium or potassium ions, eliminating scale but not necessarily other contaminants. Whole-house filtration targets sediment, chlorine, chloramines, PFAS, and other chemicals via media such as carbon or KDF. Many Dayton homeowners pair a softener with a dedicated filter or a reverse-osmosis (RO) unit under the sink to achieve both scale control and broad contaminant reduction.
What size softener do I need for my Dayton home, and how is it determined?
Sizing is based on 1) the hardness level in grains per gallon, 2) the number of people in the home, and 3) daily water use. A common formula is: people × 75 gallons × hardness = grains per day to remove. For example, a family of four at 22 gpg uses 4 × 75 × 22 ≈ 6,600 grains/day. Dividing by the softener’s capacity (after factoring regeneration efficiency) yields the optimal tank size—often 32,000–48,000 grains for a typical household. Our technicians test your water onsite and recommend the right model so regeneration happens no more than every 3–7 days.
How often will I need to add salt and schedule maintenance?
With standard Dayton water hardness, most residential units consume one 40-lb bag of salt every 4–6 weeks. Usage varies with family size and system efficiency. We suggest checking the brine tank monthly and keeping the salt level at least half full. Annual service includes sanitizing the brine well, cleaning the venturi, inspecting the control valve, and checking resin efficiency. High-performance resin generally lasts 10–15 years in our area before needing replacement.
Will a softener increase sodium in my drinking water, and are there alternatives?
Ion-exchange softeners do add a small amount of sodium—about 17.1 mg per softened gallon for each grain of hardness removed. For Dayton’s 22 gpg water, that’s roughly 375 mg per gallon, far below the FDA’s “very low sodium” designation for drinking water (less than 35 mg per 8-oz glass). If you are on a strict low-sodium diet, we can install a potassium-chloride softener or run a bypass line to a reverse-osmosis tap that removes 90–99% of dissolved solids, including sodium.
What does installation cost and what savings can I expect over time?
Installed prices for a high-efficiency, metered softener in the Dayton market average $1,600–$2,400, depending on capacity, valve technology, and any needed plumbing modifications. Operating costs (salt + water + electricity) run about $80–$120 per year. Homeowners typically recoup the investment in 3–5 years through longer appliance life, up to 30% energy savings on water heating, reduced soap and detergent use, and fewer plumbing repairs due to scale buildup.