Facility Managers
Facility Managers | Commercial Plumbing | Plumbing | Dayton
Facility managers across Dayton trust HEP to keep their buildings running smoothly, no matter when leaks spring or drains back up. Our licensed technicians arrive fast, equipped for everything from backflow prevention in medical centers to grease-trap maintenance in bustling restaurants. With transparent pricing, proactive maintenance plans, and 24/7 emergency dispatch, we turn plumbing headaches into brief interruptions—so your tenants, employees, and guests never notice a thing.
HEP’s experience in commercial plumbing spans high-rise offices, manufacturing plants, schools, and distribution hubs. Whether you need a full-scale retrofit to boost water efficiency or a same-day repair that meets strict health codes, we combine deep technical knowledge with a customer-first mindset. One call connects you to local experts who deliver compliant workmanship, detailed reporting, and the peace of mind that every pipe, valve, and fixture in your facility is in reliable hands.
FAQs
What types of commercial properties do you service in the Dayton area?
Our team handles plumbing systems for a wide range of facilities, including office buildings, manufacturing plants, distribution centers, hospitals, long-term care facilities, schools, universities, retail stores, restaurants, and municipal buildings. Whether your property is a decades-old historical structure downtown or a newly constructed warehouse in the suburbs, we have the expertise and equipment to address its specific plumbing requirements.
Do you offer 24/7 emergency plumbing services for facility managers?
Yes. Commercial plumbing emergencies rarely happen during regular business hours, so we maintain an on-call crew 24 hours a day, 7 days a week, 365 days a year. When you call our hotline, you are routed directly to a live dispatcher who immediately assigns the nearest certified technician. Our trucks are stocked with common commercial-grade parts, allowing us to resolve most issues—such as burst pipes, sewer backups, failed water heaters, or gas leaks—on the first visit.
How do you minimize downtime during plumbing repairs or upgrades?
We understand that every minute of downtime can impact your occupants and bottom line. Before any project, we coordinate closely with facility managers to create a detailed work plan that includes after-hours or weekend scheduling, temporary water bypasses, and phased shutdowns. We also use trenchless pipe repair and prefabricated piping assemblies whenever possible to shorten installation times and reduce disruption to occupied spaces.
Are your plumbers certified and familiar with local Dayton codes and regulations?
All of our technicians are Ohio-licensed journeyman or master plumbers who complete ongoing training in state and City of Dayton codes, OSHA safety standards, and specialized commercial systems such as medical-gas piping, backflow prevention, and hydronic heating. We secure all necessary permits, coordinate required inspections, and provide detailed documentation so you remain fully compliant with local regulations and insurance requirements.
Can you help create and manage preventative maintenance plans for large facilities?
Absolutely. We start with a thorough audit of your existing plumbing infrastructure—water heaters, boilers, pumps, backflow devices, sewer lines, fixture counts, and critical shut-offs. From that data we build a customized maintenance schedule that includes periodic inspections, water heater flushing, valve exercise, drain cleaning, backflow testing, and leak detection. Detailed digital reports track condition trends, helping you budget for capital improvements and avoid unexpected failures.
What is your typical response time for service calls within Dayton and surrounding suburbs?
For emergency calls inside the I-675/I-70 loop, our average response time is under 60 minutes. Facilities in outer suburbs such as Springboro, Troy, Xenia, and Greenville typically see arrival within 90 minutes. For scheduled, non-urgent work we can usually dispatch a technician within 24 hours, with same-day slots often available for contract customers. Precise time windows and GPS technician tracking are provided so you always know when help is arriving.