Emergency Response
Emergency Response | Commercial Plumbing | Plumbing | Dayton
When a burst line threatens production, or a leaking gas water heater puts your customers at risk, HEP’s emergency response team moves fast—really fast. Our licensed technicians arrive at your Dayton facility with fully stocked vans, industrial-grade equipment, and the experience to diagnose and fix the toughest issues on the first visit. From restaurants on Brown Street to warehouses near the I-75 corridor, local businesses trust us to restore water, gas, and sewer systems before downtime turns into lost revenue.
Because true peace of mind comes from knowing help is always available, we keep our dispatch center open 24/7/365. Whether you need immediate drain jetting, backflow testing, or total system replacement, our commercial plumbing specialists are ready to protect your property, your people, and your schedule—day or night, holiday or weekend. One call to HEP and your emergency becomes our mission.
FAQs
What qualifies as a commercial plumbing emergency in Dayton?
Any sudden issue that poses an immediate threat to your business operations, property, or safety qualifies as an emergency. Common examples include burst or leaking pipes, sewer line backups, major drain clogs, water heater failures, gas line leaks, and any flooding that could damage inventory or equipment. If the problem can shut down your facility, create health hazards, or cause significant water damage, call us 24/7.
How fast can your team arrive at my business after I call?
Because we specialize in emergency commercial plumbing across the greater Dayton area, our certified technicians are strategically dispatched to reach most locations within 60 minutes—often much faster inside city limits. We maintain fully stocked service vehicles so we can diagnose and resolve many issues on the first visit without waiting for parts.
Are your plumbers licensed and insured to work on large commercial systems?
Yes. Every technician is state-licensed, background-checked, and trained specifically for commercial systems such as multi-story drain stacks, backflow prevention assemblies, grease traps, and industrial water heaters. We carry comprehensive liability and workers’ compensation insurance, protecting your business from risk while we’re on site.
What steps do you take to minimize downtime during repairs?
We understand that lost operating time means lost revenue. Our approach includes rapid on-site diagnostics, in-stock replacement parts, temporary bypass solutions when feasible, and after-hours or weekend scheduling to keep you open. We also coordinate with facility managers to isolate affected zones, ensuring the rest of your building stays functional while we work.
Can you help with preventative measures after the emergency is fixed?
Absolutely. Once the immediate crisis is resolved, we offer follow-up inspections and tailored maintenance plans—such as regular hydro-jetting, backflow testing, leak detection, and water heater servicing—to reduce the risk of future disruptions. We’ll provide a detailed report of the root cause and actionable recommendations to keep your plumbing system in top condition.
How do you charge for emergency commercial plumbing services?
We provide transparent, up-front pricing. After a quick on-site assessment, you’ll receive a written estimate outlining labor, materials, and any after-hours surcharges before work begins. We bill by the job—not by the hour—so you know exact costs. We also accept major credit cards, ACH payments, and offer invoicing for established Dayton business accounts.