- HEP Plumbing
- Tankless Upgrades

Tankless Upgrades
Tankless Upgrades | Plumbing | Dandridge
Imagine waking up to a cool Dandridge sunrise and stepping straight into a shower that never runs cold. HEP’s tankless upgrades free you from bulky water heaters, delivering endless hot water, lower utility bills, and valuable square footage—all handled by local experts who know every twist and turn of East Tennessee plumbing. From the first consultation to the final inspection, we streamline the process so you can focus on what matters: enjoying reliable comfort in your home.
Our certified technicians arrive on time, respect your space, and install top-tier systems built to last. With upfront pricing, 24/7 emergency support, and a satisfaction guarantee, HEP makes it easy to embrace modern efficiency while supporting a hometown crew. Upgrade today and discover why your neighbors trust us to keep life flowing smoothly.
FAQs
What size tankless water heater do I need for a typical home in Dandridge?
Sizing depends on two factors: the number of simultaneous hot-water fixtures you plan to use and the groundwater temperature coming into your home. In Dandridge, incoming water averages 55–60 °F, so most three-bathroom households are well served by a gas unit rated at 8–10 gallons per minute (GPM) or an electric unit around 27 kW. Our technicians perform a free flow-rate calculation during the estimate to make sure the model we recommend meets your peak demand without wasting energy.
How much can I save on energy bills by switching to a tankless water heater?
ENERGY STAR reports show that qualified gas tankless units save the average family $95 or more per year compared with a standard 50-gallon tank. Because tankless heaters only run when you open a hot-water tap, they eliminate the 15–20 % of energy a storage heater burns just to keep water hot. Over the 20-year life expectancy of a tankless system, many Dandridge homeowners see $1,800–$2,500 in cumulative energy savings—often enough to offset the higher upfront cost.
What does the installation process involve and how long will it take?
A typical retrofit in Dandridge takes one working day. We begin by shutting off water, power, and gas, then safely removing your old tank. Next we mount the compact tankless unit on the wall, add upgraded gas or electrical service if required, and install new water isolation valves and stainless-steel venting. Finally we flush, test, and calibrate the heater, haul away the old tank, and review the operating instructions with you. Larger whole-home electric units may require a second day if panel upgrades are needed.
Will a tankless system handle Dandridge’s hard water and seasonal temperature swings?
Yes. Modern units include scale-control technology and can raise water temperature by up to 70 °F, which comfortably covers our winter groundwater lows. Because Jefferson County’s water hardness hovers around 7–10 grains per gallon, we recommend an annual vinegar or citric-acid flush (a 30-minute service) to keep heat exchangers clean. We also offer optional inline filters or water conditioners for homes with especially hard well water.
What maintenance does a tankless water heater require?
Unlike tanks that corrode from the inside out, tankless units mainly need two routine tasks: (1) an annual descaling flush to dissolve mineral buildup, and (2) periodic cleaning of the air intake screen. Both steps take under an hour and can be done by a homeowner or during our low-cost Tune-Up visit. Gas models also benefit from a combustion check every two years to keep efficiency near their rated 95 %. With proper maintenance, the heat exchanger is backed by a 12–15-year manufacturer warranty.
Are there rebates or tax incentives available in Tennessee for tankless upgrades?
Yes. Through 2032, qualifying ENERGY STAR gas tankless water heaters are eligible for a 30 % federal tax credit capped at $600. Many Dandridge customers also receive a $100–$300 rebate from local utility programs such as TVA’s EnergyRight. We handle all paperwork, provide model and installation certifications, and guide you through filing the credit on IRS Form 5695 so you receive the maximum financial benefit.