- HEP Plumbing
- Preventative Maintenance Plans

Preventative Maintenance Plans
Preventative Maintenance Plans | Plumbing | Dandridge
Keep your home’s heart beating smoothly with HEP’s preventative maintenance plans, designed specifically for Dandridge residents who never want to worry about surprise leaks or sluggish drains again. Our certified technicians inspect every connection, valve, and fixture, spotting small issues before they spiral into expensive emergencies. With priority scheduling, exclusive discounts, and a detailed annual report, you’ll enjoy total peace of mind—plus more free weekends to spend on Douglas Lake instead of under the sink.
From the first friendly reminder call to the final pressure test, we treat your system like it’s our own, using advanced diagnostic tools that make catching hidden wear effortless. Whether your house is a historic charmer on Main Street or a modern build along Hwy-92, our plans keep its plumbing performing at peak efficiency year-round, saving water, money, and headaches with one smart signup.
FAQs
What does your Dandridge preventative maintenance plumbing plan include?
Our plan covers one comprehensive plumbing inspection each year, seasonal system checks, water-heater flushing, fixture leak tests, water-pressure calibration, drain-line camera screening (main line only), and priority scheduling for any repairs you choose to authorize. You’ll also receive a written condition report and small adjustments—such as aerator cleaning or minor valve tightening—at no extra charge during the visit.
How often will a licensed plumber come to my home?
We schedule one full annual visit plus a shorter seasonal check-up (usually before winter) for customers in Dandridge. If we detect an urgent issue during either visit, we’ll return at no trip-charge to verify the repair once it’s completed. Additional emergency visits are discounted 15 % for plan members.
What advantages does a maintenance plan offer over calling when something breaks?
Planned maintenance helps you avoid surprise breakdowns, water damage, and after-hours fees. Catching small leaks early can save hundreds on your utility bill and thousands on structural repairs. Members also receive priority scheduling—often same-day service—even during peak tourist season around Douglas Lake, plus exclusive discounts on parts and new fixture installations.
Can this plan really lower my water bills and prevent emergencies?
Yes. A dripping faucet can waste up to 3,000 gallons a year, and even a pin-hole slab leak can add $30–$60 to a monthly bill. Our inspections pinpoint these issues before they escalate. We also test pressure-regulator valves; keeping pressure in the 55–65 psi range reduces stress on pipes and helps avert burst lines during Dandridge’s winter freezes.
My home is older / lakefront—can the plan be customized for special plumbing needs?
Absolutely. Many Dandridge homes built before 1980 still have galvanized or cast-iron piping and are subject to mineral-rich well or lake water. We can add corrosion inspections, water-quality testing, sump-pump checks, or dock-line winterization to your plan. Custom add-ons are priced individually so you only pay for services that matter to your property.
How do I enroll and what does the plan cost?
Call our office or fill out the online form; we’ll set a quick phone consultation to size your plumbing system. Most single-family homes fall into Tier 1 ($159 per year). Larger homes or properties with guest houses usually fit Tier 2 ($249 per year). No long-term contract is required; you can cancel anytime and still keep the work already completed.