Emergency Repairs
Emergency Repairs | Plumbing | Dandridge
When a pipe bursts at midnight or a water heater quits on a frosty Dandridge morning, HEP is the neighbor you can count on. Our licensed technicians know the quirks of local homes and businesses, arriving fast with the right parts to stop leaks, restore hot water, and safeguard your property from costly damage. From Douglas Lake cabins to historic downtown storefronts, we handle emergencies with calm expertise and genuine courtesy.
Available 24/7, our fully stocked trucks are mobile workshops equipped for any plumbing disaster—no waiting, no excuses. We diagnose on the spot, quote transparently, and get to work immediately, so you can get back to life without lingering worries.
Call HEP today and discover why Dandridge residents trust us when minutes matter. One call, one visit, problem solved—because your peace of mind is our priority.
FAQs
What types of plumbing emergencies do you handle in Dandridge?
We’re equipped to tackle any urgent plumbing issue, including burst or frozen pipes, severe leaks, overflowing toilets, clogged drains, broken water heaters, sewage backups, and gas line concerns. Our technicians carry a full range of tools and replacement parts, allowing most problems to be diagnosed and repaired on the spot.
How quickly can your emergency plumbers reach my home or business in Dandridge?
Our dispatch center is based right here in Jefferson County, so we can typically arrive anywhere in Dandridge or the surrounding communities within 60 minutes—often sooner. We use GPS-enabled vans and real-time traffic data to route the closest available plumber to your location for the fastest response possible.
Are your emergency plumbing services available 24/7, even on weekends and holidays?
Yes. Plumbing disasters don’t keep office hours, so neither do we. Our emergency hotline is staffed around the clock, 365 days a year, and certified technicians are always on call. Whether it’s Thanksgiving night or 3 a.m. on a Sunday, you’ll reach a live representative who can immediately dispatch help.
What should I do while waiting for the emergency plumber to arrive?
First, shut off the main water supply valve to minimize water damage. If the leak is localized (for example, under a sink), you can also close the fixture’s stop valve. Next, switch off electricity to any area that’s becoming wet for safety, and place towels or buckets to catch dripping water. Avoid using chemical drain cleaners, which can worsen clogs or damage pipes. Finally, clear a pathway to the affected area so our technician can work quickly upon arrival.
Will I be charged extra for after-hours or holiday emergency service?
We believe in transparent, upfront pricing. While emergency service calls outside regular business hours may carry a modest surcharge to cover expedited labor, we provide the exact rate before work begins—no hidden fees or surprise add-ons. Seniors, military members, and first responders receive discounted rates, even for emergency visits.
Are your plumbers licensed, insured, and qualified to work in Dandridge, TN?
Absolutely. All of our technicians hold current Tennessee journeyman or master plumbing licenses and undergo regular continuing-education courses in code compliance and safety. Our company carries full general liability and workers’ compensation insurance, so you’re fully protected. We also background-check every employee for your peace of mind.