- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Toilet Upgrades and Replacements | Plumbing | Dandridge
When your bathroom fixtures are wasting water, wobbling, or just plain outdated, HEP is ready to step in with honest, upfront pricing that takes the guesswork out of budgeting. Our licensed plumbers arrive on time, inspect your current setup, and give you clear options for toilet upgrades and replacements before any work begins. No hidden fees, no last-minute surprises—just transparent quotes and high-quality workmanship backed by a satisfaction guarantee.
Homeowners across Dandridge trust us for fast turnaround, premium parts, and courteous service that respects both your schedule and your space. Whether you want a sleek, water-saving model or a full comfort-height installation, we’ll handle everything from removal and disposal to final testing and cleanup. Upgrade today and discover why HEP is the smart choice for keeping your bathroom—and your budget—running smoothly.
FAQs
What does "upfront pricing" mean for my toilet upgrade or replacement?
Upfront pricing means you will know the total cost of the job before any work begins. After a brief on-site evaluation, we provide a flat-rate quote that covers labor, materials, removal and disposal of your old toilet, standard parts, and applicable taxes or permit fees. The price remains the same unless you request additional work, so there are no surprise add-ons when the job is finished.
How do I know whether my toilet should be upgraded or completely replaced?
Common signs include frequent clogs, cracked porcelain, constant running, wobbling at the base, or toilets manufactured before 1994 that use 3.5 gallons per flush (gpf) or more. During our visit, we inspect the tank components, bowl integrity, and drain connection. If a minor part swap will restore performance, we’ll recommend a repair; if age, inefficiency, or structural damage is the issue, we’ll outline replacement options and their long-term savings.
What types of high-efficiency toilets do you install in Dandridge?
We carry WaterSense-certified 1.28 gpf and 1.0 gpf gravity-flush models, dual-flush toilets, pressure-assisted units for commercial-grade power, comfort-height and ADA-compliant bowls, wall-hung designs, and compact round-front options for small bathrooms. Popular brands include Kohler, TOTO, American Standard, and Gerber. We’ll help you compare flush performance, bowl shape, rough-in size, and style to match your space and budget.
Will a new toilet require changes to my existing plumbing?
In most homes the new toilet bolts directly to the existing flange and uses the same water supply line, so no major alterations are needed. However, if the flange is corroded, the rough-in distance is non-standard, or the shut-off valve is outdated, we’ll explain the issue and quote any corrective work before starting. If you’re moving the toilet to a new location, we can reroute the drain and water lines and will price that work upfront as well.
How long does a typical toilet replacement take, and will my water be off all day?
A straightforward replacement usually takes 2–3 hours from removal to final leak check. We shut off water only at the toilet’s angle stop, so the rest of your home remains fully functional. If that valve is faulty and needs replacement, we may briefly shut off the main supply—usually less than 30 minutes—while we install a new quarter-turn valve.
Do you provide warranties or guarantees on toilet upgrades and replacements?
Yes. We back our workmanship with a 1-year labor warranty and honor the manufacturer’s parts warranties, which range from 3 to 10 years depending on the model. Should any installation-related issue arise within the warranty period, we return at no charge. You’ll also receive our 100 % satisfaction guarantee and optional maintenance plans for continued peace of mind.